Utrecht, Netherlands Remote (City) Full-time

Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil) is hiring a Sales Development Representative (Fluent in German)

Responsibilities

  • Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
  • Develop opportunities for the sales team from prospecting and marketing generated leads
  • Develop and implement outbound prospecting to engage prospective buyers
  • Respond, engage and qualify inbound leads and inquiries
  • Collaborate with sales and marketing team members on strategic sales approach
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Track all relevant qualification and lead management activity using Salesforce.com
  • Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
  • Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Requirements

  • Bachelor’s degree or relevant experience
  • Experience with Gmail and Google Docs
  • Experience with MS Office
  • Proven Leadership abilities
  • Organizational project management experience
  • Excellent verbal and written communications
  • Good computer skills
  • Friendly phone voice
  • “Pleasantly persistent” as it can take multiple tries to reach a prospect
  • Ability to leave a message and sound interested
  • Must be highly organized and results-oriented
  • Fluent in German

Nice to Have

  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus

Work Arrangement

Remote (City/Region)

Required Skills
MS Office
About company
Tech Support Coordinator (Remote) (Position located in São Paulo, Brazil)
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.Our HRM+  combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.
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Job Details
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Posted 13 days ago