Canada (Remote); Toronto Remote (Country)

Upgrade is hiring a Sales Development Representative

About the Role

This position focuses on generating new sales opportunities by connecting with prospective customers, qualifying leads, and setting up meetings for the sales team. Success depends on strong communication, organization, and follow-up skills.

Responsibilities

  • Initiate contact with potential clients through phone calls, emails, and social outreach
  • Identify customer needs and decision-making criteria
  • Qualify leads based on defined business criteria
  • Schedule discovery meetings for the sales team
  • Maintain accurate records of all customer interactions
  • Follow up consistently with prospects according to process guidelines
  • Collaborate with account executives to refine targeting strategies
  • Use CRM tools to track activities and forecast outcomes
  • Respond promptly to inbound leads
  • Research target markets and customer profiles
  • Adhere to sales development workflows and best practices
  • Participate in regular performance reviews and coaching sessions
  • Stay informed about product updates and market changes
  • Support the development of outreach messaging and templates
  • Meet or exceed monthly activity and conversion targets
  • Contribute to team knowledge by sharing successful tactics
  • Escalate complex inquiries to senior team members
  • Ensure compliance with data privacy and communication policies
  • Attend training sessions to improve sales techniques
  • Work cross-functionally with marketing to align on campaign goals

Nice to Have

  • Prior experience in financial technology or SaaS sales
  • Familiarity with outbound prospecting tools like Outreach or Salesloft
  • Experience working in a startup or high-growth company
  • Background in customer-facing roles within regulated industries
  • Knowledge of compliance and data security standards in financial services

Benefits

  • Health, dental, and vision insurance coverage
  • Employer-paid life and disability insurance
  • Flexible spending and commuter benefits
  • 401(k) retirement plan with company matching
  • Paid time off and company holidays
  • Parental leave policy
  • Wellness programs and mental health support
  • Professional development stipend
  • Employee resource groups
  • Remote work support allowance

Compensation

Competitive base salary plus performance incentives

Work Arrangement

Hybrid

Team

Part of the sales team focused on accelerating growth through new business development

Why Join Us

Be part of a growing team that values innovation, accountability, and measurable impact. This role offers a clear path for advancement based on performance and contribution to team goals.

Growth Opportunities

Top performers have the opportunity to move into advanced sales or leadership roles within the organization.

Not specified

Earn more as a remote developer

Performance pay that rewards your skills

Iglu's revenue-sharing model means top performers earn significantly more than traditional salaries. Choose your projects, deliver great work, and see it reflected in your pay.

Revenue-sharing compensation
Project choice & autonomy
International client base
Career growth support
Check compensation
Top earners exceed market rate
About company
Upgrade

Upgrade helps you make smart financial decisions to help you reach your goals. Like buying a new bike. Fixing the roof. Or finally paying off that fancy fridge. All without getting trapped by endless revolving credit card debt, or sidetracked by sneaky banking fees.

That’s because we believe credit should be affordable and responsible. So we design all our credit, mobile banking and payment products to do three things: give you responsible options, keep you on track, and reward you along the way.

In just the last eight years, we’ve made over $47 billion of credit available to our customers. Millions of families across America are now using an Upgrade Card, Loan or Rewards Checking account. That’s millions of people getting more value than they would from a traditional bank. And a better experience, too.

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Job Details
Department Flex Pay
Category other
Posted 3 hours ago