Responsibilities
- Pursue sales leads; visit existing and new customers who may be of strategic importance to the organization.
- Assess customer needs and suggest appropriate products and services.
- Respond to more complex customer inquiries; negotiate prices and delivery times within limits of authority, and conclude sales orders to meet revenue targets.
- Identify, research, and contact prospective customers and build positive relationships to generate future sales and repeat business.
- Refer sales leads, customer feedback, and information on competitor activity to appropriate contacts within the organization so they can respond to changing market conditions and customer demands.
- Develop long-term sales plans for key customers, monitor, and adapt sales activities to meet objectives.
- Establish annual, quarterly, monthly, or weekly sales plans and prioritize and schedule your own activities so these targets are met.
- Coach and mentor less experienced sales representatives to achieve their sales targets.
- Recommend to clients additional solutions and services the company provides, highlighting the advantages of the product or service, utilizing internal tools and resources as needed.
- Partners with internal resources to execute targeted deliverables within a timely manner.
- Provide extraordinary internal and external customer service throughout the sales process.
- Forecast accurately and maintain the system of record in Salesforce.com.
- Performs other related duties and participates in special projects as assigned.
Nice to Have
- Commercial Print, Packaging & Labels and/or Direct Mail experience is highly desirable.
