Requirements
- Strong communication, interpersonal, and problem-solving skills.
- A team player with a positive attitude and a passion for helping others.
- Flexibility to work varied hours including evenings, weekends, and holidays as needed.
- Dependable and punctual, with the ability to follow direction and take initiative.
Nice to Have
- Prior retail or customer service experience
Work Arrangement
On-site — Austin, TX
A DAY IN THE LIFE
- Demonstrate in-depth knowledge of Mizzen+Main’s products, values, and brand story, and always represent the brand with professionalism and enthusiasm.
- Engage customers with a personalized, consultative sales approach — assisting with product selection, providing detailed product information, and creating a seamless checkout experience.
- Process all customer transactions accurately, including sales, returns, and exchanges, while maintaining a high level of customer satisfaction.
- Maintain a clean, organized, and visually appealing sales floor through effective and visual merchandising, folding, hanging, and replenishment of inventory.
- Execute store operations including opening/closing procedures, stockroom organization and replenishment, and daily upkeep tasks, while always prioritizing customer service.
- Stay up to date on in-store and online promotions, events, and new product launches to provide customers with timely and relevant information.
- Support and help execute in-store events in alignment with brand expectations and presentation standards.
- Actively participate in achieving store sales goals and contribute to a positive, team-oriented environment.
- Follow all company policies and procedures, including operational and safety guidelines.
- Proactively build and expand the customer base through strategic networking, community outreach, and consistent client follow-up.
WHAT YOU’LL NEED
- Prior retail or customer service experience preferred, but not required.
- Strong communication, interpersonal, and problem-solving skills.
- A team player with a positive attitude and a passion for helping others.
- Flexibility to work varied hours including evenings, weekends, and holidays as needed.
- Dependable and punctual, with the ability to follow direction and take initiative.
PHYSICAL DEMANDS
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time
Additional Information
- Flexibility to work varied hours including evenings, weekends, and holidays as needed.
- Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
- Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
