Kraken is looking for a Sales and Revenue Operations Supervisor to elevate our global sales team by delivering the tools, processes, and insights they need to succeed. You will lead a small team of analysts and play a critical part in scaling our sales operations function within our mission-focused company, which is rooted in crypto values and committed to accelerating global crypto adoption.
What You'll Do
- Drive core sales operations processes that enhance team productivity and revenue performance.
- Optimize our use of HubSpot and other sales tools to ensure high adoption, data quality, and pipeline accuracy.
- Improve sales reporting and analytics using AWS QuickSight, CRM data, and other internal data sources to deliver actionable insights to stakeholders.
- Supervise and mentor a team of analysts, providing direction, feedback, and growth opportunities.
- Work closely with Sales, Marketing, BizOps, Finance, and Product to ensure alignment on metrics, territory planning, and operational goals.
- Identify inefficiencies in the sales funnel and recommend enhancements to increase conversion rates and reduce friction.
What We're Looking For
- Hands-on experience with HubSpot (or equivalent CRM), including pipeline management and sales enablement.
- Proven ability to analyze sales data, build dashboards (e.g., in AWS QuickSight or Excel), and translate insights into actionable recommendations.
- Proven track record of streamlining sales workflows, identifying bottlenecks, and implementing scalable processes across teams and geographies.
- Effective people leadership with experience managing analysts, plus strong communication skills for aligning with Sales, Marketing, and Finance stakeholders.
- Passion about the cryptocurrency world and most importantly a learning attitude about new crypto-industry trends.
- Working or at least personally involved with and part of the local crypto community.
- Believe wholeheartedly in the crypto, cypherpunk, libertarian values of Kraken described in our Tentaclemendments document.
Nice to Have
- Hands-on experience with and understanding of Kraken products, primarily our institutional-grade offerings.
Technical Stack
- HubSpot
- AWS QuickSight
Team & Environment
You will lead a small team of analysts.
Work Mode
This is a global role open to candidates in 70+ countries.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
