alao AG is looking for a Sales Agent - Telesales Outbound to drive sales through phone acquisition, upselling, and customer retention. You'll join our team in a hybrid work model, combining a strong sales focus with a commitment to high customer satisfaction and no hard-sales tactics.

What You'll Do

Conduct outbound telephone sales acquisition.
Generate additional sales through upselling and cross-selling with a strong customer focus.
Ensure maximum customer satisfaction with no hard-sales tactics.
Advise customers on alao products and services to generate added value.
Handle written and telephone customer contacts (inbound and outbound) in the backoffice.
Develop and implement your own campaign ideas.

What We're Looking For

5+ years experience in (tele)sales OR a career changer with proven sales talent.
High degree of sales motivation with a professional demeanor.
Humor, charm, and persuasiveness.
Independent way of working with above-average commitment.
Extensive experience in direct written and telephone customer contact.
German or Swiss German as a native language.
Very good English proficiency.
High customer and service orientation.
Proficient use of modern IT applications, good application of MS Excel & Word, and quick comprehension when dealing with new software tools like CRM systems.
Funny and positive team player.

Nice to Have

2+ years experience in TelCo, eCommerce, Marketplaces, Insurance, or Subscriptions is advantageous.
French language skills are advantageous.

Technical Stack

MS Excel
MS Word
CRM systems
Dedicated software applications

Team & Environment

You will be part of a 40-person team within a company culture defined by a strong tech focus, great team spirit, active support, and an open atmosphere.