alao AG is looking for a Sales Agent - Telesales Outbound to drive sales through phone acquisition, upselling, and customer retention. You'll join our team in a hybrid work model, combining a strong sales focus with a commitment to high customer satisfaction and no hard-sales tactics.
What You'll Do
- Conduct outbound telephone sales acquisition.
- Generate additional sales through upselling and cross-selling with a strong customer focus.
- Ensure maximum customer satisfaction with no hard-sales tactics.
- Advise customers on alao products and services to generate added value.
- Handle written and telephone customer contacts (inbound and outbound) in the backoffice.
- Develop and implement your own campaign ideas.
What We're Looking For
- 5+ years experience in (tele)sales OR a career changer with proven sales talent.
- High degree of sales motivation with a professional demeanor.
- Humor, charm, and persuasiveness.
- Independent way of working with above-average commitment.
- Extensive experience in direct written and telephone customer contact.
- German or Swiss German as a native language.
- Very good English proficiency.
- High customer and service orientation.
- Proficient use of modern IT applications, good application of MS Excel & Word, and quick comprehension when dealing with new software tools like CRM systems.
- Funny and positive team player.
Nice to Have
- 2+ years experience in TelCo, eCommerce, Marketplaces, Insurance, or Subscriptions is advantageous.
- French language skills are advantageous.
Technical Stack
- MS Excel
- MS Word
- CRM systems
- Dedicated software applications
Team & Environment
You will be part of a 40-person team within a company culture defined by a strong tech focus, great team spirit, active support, and an open atmosphere.
Benefits & Compensation
- Performance-based pay.
- Attractive fixed salary and success-oriented bonus model.
- Advancement opportunities in a fast-growing company.
- Work from home office.
- Collaboration with smart minds and ambitious doers.
- Great team spirit, active support, and an open atmosphere.
Work Mode
This role follows a hybrid work model.
alao AG is an equal opportunity employer.
