About the Role
The position involves deploying and servicing robotic equipment on customer sites, troubleshooting technical issues, and providing on-site support to ensure systems operate efficiently and safely.
Responsibilities
- Install robotic systems at customer locations according to engineering specifications
- Conduct preventive maintenance on automation equipment
- Diagnose and resolve mechanical and electrical faults
- Calibrate sensors and control systems for optimal performance
- Document service activities and update technical logs
- Respond to emergency service calls during off-hours
- Collaborate with remote engineering teams for complex issues
- Verify safety compliance before system activation
- Train client personnel on basic operation and safety protocols
- Perform software updates and firmware upgrades
- Inspect robotic cells for wear and potential failure points
- Coordinate with logistics for spare parts delivery
- Follow detailed work instructions and technical manuals
- Adhere to site-specific safety regulations
- Report recurring issues to product development teams
- Maintain service tools and diagnostic equipment
- Support commissioning of new robotic cells
- Verify network connectivity for integrated systems
- Assist in root cause analysis for system failures
- Ensure proper grounding and electrical safety
- Track equipment uptime and service intervals
- Communicate timelines and status updates to stakeholders
- Escalate unresolved technical problems promptly
- Follow environmental and waste disposal guidelines
- Use handheld diagnostic devices for troubleshooting
Compensation
Competitive salary with performance-based incentives
Work Arrangement
Hybrid role with significant travel required
Team
Field operations team supporting industrial automation systems
What We Offer
- Ongoing technical training programs
- Company-provided tools and safety gear
- Health and retirement benefits package
- Performance recognition initiatives
- Career advancement opportunities
Travel Expectations
- Regular travel to customer sites across regions
- Typical assignments last one to five days
- Advance notice provided for scheduled visits
- Reimbursement for travel-related expenses
- Flexible scheduling based on workload
Available for qualified candidates
