Requirements
- Ability to express sympathy, empathy and compassion
- Critical thinker and ability to adapt
- Intermediate keyboarding and computer skills
- Active and Attentive listener
- Ability to formulate sentences through written text
- Ability to navigate and use multiple computer programs at once
- Excellent verbal communication and listening skills
- Clear speaking voice
- General knowledge of U.S. and Canada geography
- General knowledge of how to map a location using various programs or applications
- Willingness to incorporate feedback to constantly improve performance
- Possess can-do-confidence
Nice to Have
- Ability to type while talking (40 WPM or higher is a plus)
Benefits
- U-Haul offers Roadside Mobile Advantage Agents an hourly base pay of $17.00. Your base pay will increase as you learn and acquire additional job duties, and merit increases are given periodically based on performance. Note: Hourly base wage may be higher, depending on state or local minimum wage laws
- At U-Haul, our Part Time Team Members enjoy benefits to support their physical, financial, and emotional wellness. Additionally, our career path planning and continued education assists employees with their professional goals.
Additional Information
- Roadside Assistance is open 24/7/365 to assist customers
- The total number of hours scheduled each week will be based on business needs
- Must be available for a set schedule on both weekend days, Saturday and Sunday, for 8 hours both days
- Shifts fall between 10:00 AM and 4:00 AM, Arizona time
- Working holidays are required in order to provide support for our customers year-round. You may be scheduled to meet the Team and business needs.
- Preferences to work that aligns with the business need may increase the opportunity to be scheduled more hours. We pride ourselves on being flexible with schedules, especially for students and teachers. However, if preferences to work do not align with the needs of the business the result may be less hours scheduled.
- Child-care and/or dependent arrangements must be made as if you were working in-person in an office environment. This position does not allow flexibility to be on-call care for others during work hours, either.
- A personal home computer that meets the technical requirements (listed below) is necessary for both the application process and for performing job duties.
- Computer requirements and internet speeds will be verified upon interview, if hired, and if ever experiencing difficulty/interruption. Additional requirements may apply.
- The work involves light physical exertion, including sitting for long periods, focusing on a computer screen, and taking phone calls using a wired headset.
