Responsibilities
- Own HubSpot administration end-to-end: lifecycle management, pipeline configuration, workflows, custom properties, user permissions, and data hygiene
- Triage and resolve CRM issues raised by Sales, Marketing, and Client Success — acting as the first line of support for our GTM stack
- Build and maintain integrations between HubSpot and adjacent systems (Stripe, Snowflake, Attention, Nooks and others) to ensure clean, consistent data flows
- Write and maintain SQL queries to validate data, support reporting, and QA integration outputs in Snowflake
- Partner with our Senior Data Analyst to ensure CRM data is structured for downstream reporting and analysis
- Document system configurations, processes, and change logs to maintain institutional knowledge
- Identify and flag data quality issues proactively — before they become a problem in a meeting
- Support systems-related work tied to our weekly and monthly operating meetings, including ensuring pipeline and activity data is accurate and timely
Requirements
- Hands-on HubSpot administration experience - you know the platform deeply, not just the basics
- Solid understanding of CRM data models: objects, associations, lifecycle stages, and deal pipelines
- Experience diagnosing and resolving data quality issues in a CRM environment
- Comfortable working cross-functionally — translating requests from non-technical stakeholders into systems changes
Nice to Have
- SQL proficiency — able to write queries to pull, validate, and QA data (Snowflake experience a plus)
- Experience working with Stripe data or integrating billing systems with a CRM
- Familiarity with RevOps reporting cadences and the metrics that matter in a SaaS business
- HubSpot certifications (Operations Hub, CRM Implementation, etc.)
Benefits
- Competitive base pay + bonus potential
- Generous medical, dental, and vision plans (we pay 100% of your premium and 50% of your dependents’)
- Fantastic culture with a very strong eNPS- we work hard, celebrate wins, and learn as we go to always be improving to benefit our customers.
- Immediate access to 401(k) with company match
- Flexible PTO (MINIMUM of 10 days required every year)
- 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner
- Remote work friendly
- Comprehensive learning and development budget
- A manager dedicated to your development
Additional Information
- We are deeply committed to building a diverse and inclusive workplace (it’s in our values).
- We’re proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds. We also acknowledge that there is no “perfect” candidate - if you fulfill the majority of these requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply.
