ZenGRC is hiring a Review and Translation Program Project Manager Intern

Life360 is looking for a Review and Translation Program Project Manager Intern to support and grow Kiva’s global volunteer community. You will be the primary point of contact for remote international volunteers, engage them via our volunteer platform, and help recruit new talent to expand the program.

What You'll Do

• Engage the volunteer community by monitoring interactive Colibri Discussion Boards and coordinate volunteer recognition efforts.
• Alert volunteers to increased loan review needs, challenges, and Kiva-related news by posting original messaging on Colibri.
• Support with cross-functional event planning and motivational messaging during various Kiva campaigns.
• Conduct volunteer recruitment by researching recruitment resources, posting job descriptions, and assisting in the initial screening of applications.
• Assist with QA testing and documentation for improvements to volunteer-facing communication tools (Colibri).
• Assist with the creation of new reference materials (e.g., FAQs, training videos), and refining the transition to automated emails via our preferred email platform (Iterable).
• Collaborate with the team on volunteer engagement logistics by drafting motivational messaging, planning volunteer events, designing and analyzing surveys, and strategizing on timing and method of communication.
• Enhance process efficiency by providing input on streamlining recurring volunteer engagement responsibilities and proposing initiatives to minimize manual program administration.
• Help the team source and review new online tools and products to enable programmatic scaling.
• Perform general data analysis by compiling and analyzing volunteer surveys, polls, and community interaction through click rates and responses and presenting results to the team.
• Enhance volunteer communications by managing a new email channel and processes to add to documentation for future team reference.
• Contribute to and manage aspects of various projects as needed.

What We're Looking For

• At least 21 years of age or older by January 13, 2026.
• Able to commit to the full 6-month term.
• Strong critical thinking, with an eye for detail, and ownership of your work.
• Enjoys problem-solving and relationship-building.
• Strong written and verbal communication skills.
• Highly proactive, organized, and able to work independently.
• Willing to collaborate in a team environment.
• Good communication instincts for differentiating tones between internal and external audiences.
• Able to work with little direction.
• Demonstrated project management skills with a proven ability to set and meet project deadlines.

Nice to Have

• Intermediate skills in Google Suite, Greenhouse, Salesforce, Slack, and various Kiva internal systems.

Technical Stack

• Google Suite
• Greenhouse
• Salesforce
• Slack
• Colibri
• Iterable

Team & Environment

You will be part of the Review and Translation Program team, supporting a global community of over 400 volunteers worldwide.

Benefits & Compensation

• Professional development and skills workshops.
• Access to Kiva’s network of Kiva Fellowship and Internship Alumni.
• Optional participation in Kiva’s Employee Resource Groups (ERGs) and social activities such as happy hours and coffee chats.
• References are gladly given for successful participants.

Work Mode

This is a local-country position open to candidates located in the United States.

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work.