DaVita is looking for a Revenue Specialist ROPS to join our team. This position performs critical revenue cycle duties for dialysis services, focusing on patient insurance processing, claim submission, and account collections. You'll be part of a dedicated team committed to our 'community first, company second' culture and serving patients with chronic kidney failure.
What You'll Do
- Perform duties related to medical insurance billing, collections, or patient access for the revenue operations department.
- Communicate with insurance payers to ensure proper patient coverage and timely reimbursement for services.
- Review and submit system setup requests to ensure center and payer information is loaded accurately for billing.
- Respond timely and accurately to payer communications.
- Collaborate with other revenue operations teams to ensure seamless processes.
- Partner with clinic teammates like Insurance counselors, social workers, and facility administrators to ensure timely and accurate insurance information.
- Help identify process changes and opportunities for continuous improvements.
- Maintain current patient account information at all times.
- Maintain confidentiality of all company and patient information in accordance with HIPAA regulations and DaVita policies.
- May be asked to work overtime as needed.
- Attend team meetings, phone conferences, and training as needed.
- Know, understand, and follow teammate guidelines, employment policies, and department or company procedures.
What We're Looking For
- High school diploma or equivalent.
- Basic computer skills and proficiency in MS Word, Excel, and Outlook.
- Excellent communication skills (Written & Verbal).
- Excellent decision making and problem-solving skills.
- Ability to adapt quickly and manage stress.
- Relationships Building skills for working in teams and with other departments.
Technical Stack
- MS Word, Excel, Outlook
- DaVita billing and reimbursement systems
Team & Environment
Collaborates with other revenue operations teams and clinic teammates.
Benefits & Compensation
- Flexible scheduling.
- Fun and positive work environment.
- Competitive "pay for performance" pay structure.
- Generous PTO and comprehensive benefits package.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out.
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more.
- Professional development programs and on-demand virtual leadership and development courses.
- Compensation: $19.00 - $25.50 per hour. For location-specific minimum wage details, see DaVita.jobs/WageRates.
Work Mode
This is an onsite position located at 3201 S 323rd St, Federal Way, Washington, 98001-5023, United States of America.
We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
