Boston, Massachusetts, United States Hybrid Employment

Exclaimer is hiring a Revenue Operations Manager - Americas

About the Role

This role is responsible for optimizing the revenue lifecycle by improving processes, systems, and analytics across sales and marketing functions. The ideal candidate will drive operational efficiency and support scalable growth through cross-functional collaboration and strategic planning.

Responsibilities

  • Manage and refine revenue operations frameworks across the Americas region
  • Collaborate with sales leadership to implement scalable sales processes
  • Analyze sales performance data to identify trends and opportunities
  • Ensure data integrity across CRM and revenue technology platforms
  • Develop dashboards and reporting tools for leadership review
  • Support the implementation and adoption of sales enablement tools
  • Partner with marketing to align lead management practices with revenue goals
  • Monitor pipeline health and forecast accuracy
  • Lead quarterly business reviews with regional sales teams
  • Identify operational inefficiencies and recommend process improvements
  • Maintain sales compensation plans and track performance against quotas
  • Coordinate training initiatives for revenue-facing teams
  • Standardize sales documentation and workflow procedures
  • Evaluate new technologies to enhance revenue operations
  • Ensure compliance with data governance policies
  • Work closely with finance on revenue reporting and planning
  • Drive adoption of best practices in customer onboarding and renewal processes
  • Assist in market expansion planning and execution
  • Facilitate communication between regional teams and global operations
  • Track KPIs related to sales productivity and conversion rates
  • Support audit readiness for revenue-related systems
  • Manage project timelines for operational initiatives
  • Provide insights for executive decision-making through data analysis
  • Optimize lead routing and segmentation strategies
  • Promote a culture of accountability and continuous improvement

Compensation

Competitive salary with performance incentives

Work Arrangement

Hybrid remote

Team

Part of the global revenue operations team supporting sales leadership in the Americas

Why This Role Matters

This position plays a critical role in shaping how revenue teams operate across North and South America. By aligning systems, data, and processes, the role directly impacts growth, efficiency, and long-term scalability.

What We Look For

We seek a strategic thinker who combines analytical rigor with practical execution. The ideal candidate thrives in complex environments and can translate data into actionable business recommendations.

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About company
Exclaimer

Exclaimer is a global leader in email signature management and security solutions for Microsoft 365. The company empowers organizations to enhance their email communication with professional, compliant, and secure email signatures.

Exclaimer's cloud-based platform enables businesses to automatically add consistent, branded email signatures across all devices, ensuring compliance with legal requirements and reinforcing brand identity. Their solutions are trusted by over 12,000 organizations in more than 150 countries.

Beyond branding, Exclaimer provides advanced email security features, including malware protection and anti-phishing, to safeguard Microsoft 365 inboxes. The company focuses on simplifying email management for IT teams while delivering powerful communication tools for end users.

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Job Details
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Posted 2 hours ago