Brave Health is hiring a Revenue Cycle Specialist to join our remote team. Under the direction of the Supervisor of Revenue Cycle Management, you will be responsible for ensuring accurate billing and timely claim submission, monitoring claim status, and resolving denials. This role is central to our mission of expanding access to compassionate, high-quality mental health care.

What You'll Do

Identify and analyze denial trends to suggest process and system improvements.
Research and resolve unpaid, denied, and rejected claims, including communication with payers.
Handle EDI transactions, including reconciliation of payer submissions, edits, and rejection reports.
Partner with the Insurance Verification team to identify upstream impacts on claim processing.
Collaborate with team members and other departments to support goals and implement process improvements.
Complete collection activities in compliance with payer guidelines and filing limits.
Review posted payments and process account adjustments as appropriate.
Monitor patient accounts for non-payment, delayed payment, and billing irregularities.
Investigate and respond to patient billing inquiries.

What We're Looking For

High school diploma or GED.
3+ years of Revenue Cycle Management experience.
Ability to analyze claims data to spot trends and suggest mitigation strategies.
A history of working in digital or virtual health.
Use of medical billing systems (i.e., Candid Health, Healthie).
Extensive experience in healthcare accounts receivable and collections.
Strong attention to detail with a focus on accuracy and prioritization.
Excellent oral and written communication skills.
Proven customer service abilities in resolving patient and payer inquiries.
Working knowledge of medical coding principles, denials, and payer-specific requirements.
Ability to thrive in a fast-paced, high-volume environment.
Commitment to adhering to HIPAA and regulatory compliance guidelines.
In-depth understanding of Medicaid, Medicare, and commercial insurance billing processes.