Responsibilities
- Ensuring revenue is delivered predictably for the business through retention marketing efforts
- Building forecasts, shape strategic direction, and ensure consistent performance delivery
- Communicating the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out
- Building confidence and deepening trust, ensuring our clients feel supported and understood every step of the way
- Standing as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools
- Leading with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness
- Thriving on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies
Requirements
- At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
- A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
- A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.
Benefits
- First 30 days – $1.5K (Part-time transition phase)
- Give notice at your current job (if applicable)
- Participate in daily training for the first 15 days
- Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
- Days 31–60 – $3K (Full-time start)
- Transition to full-time
- Begin managing your first 3 client accounts independently
- Days 61–90 – $4–5K + performance bonuses
- Continue growing your portfolio
- Earn bonuses based on hitting revenue targets
- Negotiate your term contract annually
- This will depend on the amount of clients and the quality of work.
- Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it.
- Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation.
- We will also talk monthly about how you can progress
- You will work harder, learn more than ever before, and get recognized by the world for your expertise.
- You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system.
- In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it.
- We will then continue to provide feedback against the expectation and evaluate against it.
Additional Information
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
- Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
