Responsibilities
- Welcome and engage with all customers to build relationships and offer suitable financial products.
- Conduct opening and closing procedures without management oversight.
- Ensure the sales floor is tidy, well-stocked, and merchandise is attractively displayed.
- Process sales and loan transactions adhering to established guidelines and regulations.
- Manage cash and negotiable items following set policies and regulations.
- Answer phone calls according to company standards.
- Clearly explain the legal aspects of pawn and buy transactions to customers.
- Communicate effectively with colleagues and managers, showing respect and using appropriate tools.
- Collaborate with all staff to deliver a positive and memorable customer experience.
- Complete assigned training successfully.
- Perform additional related tasks as needed.
Benefits
- Earned Wage Access program
- Employee discounts
- FirstCash Perks
- FirstCash 401k program
Work Arrangement
On-site
Other
- Bilingual candidates are encouraged to apply!
- Hours: Most locations open at 9AM and close at 6PM; many locations are closed on Sundays.
- Employees may be asked to assist a customer outside the building (within parking lots and/or property boundaries) or retrieve products from exterior storage areas.
