Responsibilities
- Welcomes customers and builds relationships to recommend suitable financial services.
- Completes opening and closing tasks that do not involve management duties.
- Maintains a clean, organized sales area with properly displayed and stocked inventory.
- Processes sales and pawn transactions following company policies and legal standards.
- Manages cash and negotiable instruments in compliance with regulatory and internal guidelines.
- Answers phone calls according to company protocols.
- Clearly explains the legal terms of pawn and purchase transactions to customers.
- Communicates professionally and respectfully with team members and supervisors.
- Collaborates with staff to ensure a positive and lasting customer experience.
- Completes all assigned training modules successfully.
- Performs additional duties as directed by management.
Benefits
- Favorable work schedule with most locations opening at 9 AM and closing by 6 PM; many stores closed on Sundays.
- Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Employee discounts available from the first day of active employment.
- Access to over 10,000 discounts from more than 1,000 companies through FirstCash Perks.
- Automatic enrollment in the FirstCash 401k plan after six months of employment.
Compensation
The ability to earn unlimited commission above your hourly base rate. Payrates meet or exceed local minimum wage requirements. Maximum base payrate is based on relevant experience and skills.
Work Arrangement
Remote (City/Region)
Other
- Employment requires agreement to a binding arbitration clause for dispute resolution.
- Wage rates comply with or exceed all applicable local minimum wage laws.
- Earned Wage Access is provided through NetSpend; employee enrollment is mandatory with associated restrictions and fees.
- FirstCash 401K program is available to employees aged 21 and older.
- Base pay maximum is determined by the candidate’s prior experience and relevant skills.
- Submitting an application constitutes consent to receive phone, text, and email communications from the Talent Acquisition Team.
- Standard message and data rates may apply for text communications.
- Text 'STOP' to unsubscribe from text messages at any time.
- Unsubscribe from emails by clicking the unsubscribe link in the message.
- For more information, visit https://firstcash.com/privacy-policy
