Company is hiring a Retail Sales Associate for our store at the Shoppes at Vestal. In this full-time role, you will bring our brand to life by connecting with customers, acting as a product expert to educate and outfit them, and building lasting loyalty.
What You'll Do
- Engage and connect with customers by providing excellent customer service.
- Be an expert in product and use this expertise to educate, inform, inspire, and outfit the customer.
- Offer information on current merchandise assortment, store promotions, and events.
- Execute operational processes effectively and efficiently.
- Become an expert of the brand's selling behaviors to provide a premium customer experience.
- Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately.
- Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration.
- Promote loyalty by educating customers about loyalty programs.
- Leverage omni channel offerings to deliver a frictionless customer experience.
- Support sales floor, fitting room, check out, and back of house processes, as required.
- Be courteous and responsive to internal/external requests.
- Exchange and verify job related information to provide support.
What We're Looking For
- Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals.
- Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- Able to handle customer interactions and potential issues/concerns courteously and professionally.
- Use basic information-gathering skills to solve problems.
- Ability to learn procedural knowledge acquired through on-the-job training.
Work Mode
This is an onsite position located at the Shoppes at Vestal.
