Cash America Pawn is hiring a Retail Sales Associate - 3796

Responsibilities

• Welcome and engage every customer to build trust and recommend suitable financial services.
• Carry out opening and closing procedures without managerial oversight.
• Maintain a clean, organized, and fully stocked sales floor with appealing product displays.
• Process sales and pawn loan transactions following company policies and regulatory standards.
• Manage cash and negotiable instruments in compliance with established procedures and regulations.
• Respond to incoming calls according to company communication guidelines.
• Clearly explain the legal terms and conditions of pawn and purchase transactions to customers.
• Communicate professionally and respectfully with team members and supervisors using effective techniques.
• Collaborate with colleagues to ensure a positive and lasting customer experience.
• Complete all assigned training programs successfully.
• Perform additional duties as directed by management.

Benefits

• Comprehensive medical, dental, vision, life, and supplemental insurance plans, plus voluntary options.
• Earned Wage Access program allowing early withdrawal of up to 50% of earned wages.
• Unlimited commission opportunities in addition to base hourly pay.
• Paid vacation time that increases with length of service.
• Accrued sick and personal time off that grows with tenure.
• Employee discounts available starting on the first day of employment.
• Tuition reimbursement of up to $2,000 annually.
• Access to FirstCash Perks, offering over 10,000 discounts from various providers.
• Automatic enrollment in the 401k plan after six months of employment.
• Pet insurance benefit available to employees.

Compensation

Base pay rate determined by experience and skills; commission-based earnings available; pay meets or exceeds local minimum wage requirements.

Work Arrangement

On-site

Team

Collaborative retail environment emphasizing teamwork, customer service, and operational compliance.

Perks and Benefits

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Our Earned Wage Access* program is available to all employees on the second (2nd) day of employment. Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• VACATION: Employees are granted one week of paid vacation after completing six months of active, full-time service. Eligible employees are provided an additional week (40 hours) of vacation after completing one (1) year of active employment and two (2) weeks (80 hours) of vacation on each anniversary date thereafter (*if applicable, the PTO/Vacation grant is adjusted in accordance with state/local municipality requirements). 120 hours after five (5) years.
• SICK/PERSONAL: Eligible employees are granted 8 hours (after 6 months of employment) to be used before their first (1st) anniversary and granted 16 hours each anniversary thereafter (years 2-5) (if applicable, sick time is adjusted and granted in accordance with state/local municipality requirements). 24 hours after five (5) years.
• Employee discounts are available to all employees on the first day of active employment.
• Tuition Reimbursement with FirstCash Education (allowing UP TO $2,000 per year) is available to full-time employees who meet the minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks!
• Auto-enrollment in the FirstCash 401k program after six (6) months of employment
• Access to the FirstCash Pet Insurance program

Commission Plan Information

• The employee commission incentive plan is proprietary to FirstCash.
• Pawnbrokers have the potential to earn 2-8% commission, based on the gross profit of their personal performance.
• Applicants are provided with more details regarding the commission incentive plan during the interview process.

Note

• The information contained in this description is not intended to be an all-inclusive list of the duties and responsibilities of this job or the skills and abilities required to do the job.
• Management has the discretion to assign/reassign duties and responsibilities to this job at any time.
• Duties and responsibilities may be subject to change at any time due to reasonable accommodation or other reasons.
• Should you be offered and accept a position with us, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
• Payrates will not be below any applicable local minimum wage requirements.

Disclosure

• * Earned Wage Access is a service provided by NetSpend; signup to this program by the employee is required; restrictions and fees apply.
• ** FirstCash 401K program is available to all employees 21 years of age (or older).
• ***Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position needing to be filled.

Communication Consent

• Submission of your application confirms your “opt-in” desire to receive additional phone, text and email communications from the FirstCash Talent Acquisition Team.
• These communications include information about the specific job being applied for and other potential opportunities available within the FirstCash job opportunity network.
• Message and data rates may apply.
• You can unsubscribe to text messages by replying STOP within the message at any time.
• You can unsubscribe from email communications by clicking unsubscribe, within the email, at any time.
• Visit https://firstcash.com/privacy-policy for additional questions or information.

Equal Opportunity Employer

• FirstCash Holdings, Inc. is an Equal Opportunity Employer
• It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
• In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.

Other

• Work hours: Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Vacation: One week of paid vacation after six months of active full-time service; additional week after one year; two weeks (80 hours) on each anniversary thereafter; 120 hours after five years.
• Sick/Personal time: 8 hours granted after 6 months (before first anniversary); 16 hours each anniversary for years 2-5; 24 hours after five years.
• Employee discounts available from day one.
• Tuition Reimbursement with FirstCash Education: Up to $2,000 per year for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies via FirstCash Perks.
• Auto-enrollment in FirstCash 401k program after six months of employment.
• Access to FirstCash Pet Insurance program.
• Earned Wage Access program available starting on the second day of employment: employees can withdraw up to 50% of wages earned, up to seven times per payroll cycle.
• Binding arbitration agreement required for all employees.
• Applicants will be provided details about the commission incentive plan during the interview process.
• Submission of application confirms opt-in to receive phone, text, and email communications from the FirstCash Talent Acquisition Team.
• Reasonable accommodations provided for qualified individuals with disabilities.

Not specified