Welcomes customers warmly and builds rapport to understand their needs and recommend suitable financial services.
Completes opening and closing tasks as directed, excluding managerial duties.
Maintains a clean, organized, and well-stocked sales area with appealing product displays.
Conducts sales and pawn lending activities following company guidelines, legal standards, and compliance protocols.
Manages cash and negotiable instruments in strict adherence to policy and regulatory requirements.
Answers phone calls according to established service expectations.
Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
Communicates professionally and respectfully with team members and supervisors using effective interpersonal techniques.
Collaborates with colleagues to ensure a positive and lasting customer experience.
Completes all assigned training modules successfully.
Performs additional duties as requested by management.

Medical, dental, vision, life insurance, and supplemental benefit options available based on eligibility.
Favorable work schedule with most locations operating from 9 AM to 6 PM and many closed on Sundays.
Earned Wage Access program available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle.
Opportunity to earn unlimited commission in addition to base hourly wage.
Paid vacation accrual begins after six months of full-time service with incremental increases at one year and beyond, up to 120 hours after five years, adjusted if required by local laws.
Sick and personal time accrual starts at 8 hours after six months, increasing to 16 hours annually through year five, and 24 hours after five years, subject to local regulations.
Employee discount available from the first day of employment.
Tuition reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
Access to a network of over 10,000 discounts from more than 1,000 providers via FirstCash Perks.
Automatic enrollment in the FirstCash 401k plan after six months of employment.
Eligibility for FirstCash Pet Insurance program.

Hourly base pay with potential for unlimited commission; pay meets or exceeds local minimum wage

In-person, retail environment with standard business hours

Collaborative team setting focused on customer service and operational efficiency

Employees can earn up to 8% commission on transactions, which may average an additional $1.73 per hour on top of base pay.

This service, provided by NetSpend, is available from day two of employment. Enrollment is required and subject to restrictions and fees.

Available to all employees aged 21 or older after six months of employment.

Maximum base pay is based on the applicant's prior experience and relevant skills.
All payrates meet or exceed applicable local minimum wage requirements.

Candidates must agree to a binding arbitration agreement to resolve any employment-related disputes.

Submitting an application confirms consent to receive phone, text, and email communications from the Talent Acquisition Team.
Message and data rates may apply for text messages.
Text messages can be unsubscribed by replying STOP at any time.
Email communications can be unsubscribed from by clicking the unsubscribe link in the email.

Bilingual applicants are encouraged to apply.

Not mentioned

Cash America Pawn is hiring a Retail Sales Associate - 2957