Responsibilities
- Welcomes customers and builds relationships to guide them toward suitable financial services
- Completes opening and closing tasks that do not involve management duties
- Maintains a clean, organized sales floor with properly displayed and stocked inventory
- Processes sales and loan activities following company policies and legal regulations
- Manages cash and negotiable instruments in compliance with established guidelines
- Handles incoming calls according to company protocols
- Clearly explains legal terms of pawn and purchase transactions to customers
- Communicates professionally and respectfully with team members and supervisors
- Collaborates with colleagues to ensure a positive customer experience
- Completes all assigned training programs successfully
- Performs additional duties as directed by management
Benefits
- Medical, dental, vision, life insurance, and supplemental coverage options available based on eligibility
- Favorable work hours with most locations operating from 9AM to 6PM and many closed on Sundays
- Earned Wage Access program available starting on the second day of employment, allowing withdrawals of up to 50% of earned wages up to seven times per pay cycle
- Opportunity to earn uncapped commission in addition to base hourly pay
- Paid vacation accrual begins after six months; one week granted, increasing with tenure up to 120 hours after five years, adjusted per local requirements
- Sick and personal time begins after six months with 8 hours, increasing to 16 hours annually for years two through five and 24 hours after five years, subject to local regulations
- Employee discounts available from the first day of employment
- Tuition reimbursement up to $2,000 per year through FirstCash Education for qualifying full-time employees
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks
- Automatic enrollment in the FirstCash 401k plan after six months of employment
- Eligibility for FirstCash Pet Insurance program
Compensation
Hourly base rate plus commission
Work Arrangement
On-site
Commission incentive plan
Employees can earn 2-8% commission based on the gross profit from individual performance
Earned Wage Access program
Provided by NetSpend; requires signup; restrictions and fees may apply
FirstCash 401K program
Available to employees aged 21 or older after six months of employment
Pay Rate
Base pay determined by applicant's prior experience and skill level
Arbitration Agreement
All employees are required to sign a binding arbitration agreement
Applicant Communication
Applicants may be contacted via phone, text, or email; message and data rates may apply
Opt-Out Information
Text messages can be unsubscribed by replying STOP; emails can be unsubscribed by clicking the link
Not mentioned
