Responsibilities

Welcomes customers and builds rapport to better understand their needs and recommend suitable financial services.
Completes opening and closing procedures that do not involve management duties.
Maintains a clean, organized, and well-stocked sales floor with properly arranged merchandise displays.
Conducts retail sales and pawn transactions following company policies, industry practices, and legal regulations.
Manages cash and negotiable instruments in compliance with established guidelines and regulatory standards.
Responds to incoming phone calls according to company protocols.
Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
Communicates professionally and respectfully with team members and supervisors using effective techniques.
Collaborates with colleagues to ensure customers have a positive and lasting experience.
Completes all required training assignments successfully.
Performs additional duties as assigned by management.

Benefits

Access to comprehensive health and voluntary benefit plans, including medical, dental, vision, life insurance, and supplemental coverage, subject to eligibility.
Favorable work hours with most locations operating from 9 AM to 6 PM and many closed on Sundays.
Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle.
Opportunity to earn unlimited commission in addition to base hourly pay based on performance.
Paid vacation accrual begins after six months of full-time service with one week granted; additional time off increases with tenure, reaching 120 hours after five years, adjusted as required by local laws.
Sick and personal time off starts at 8 hours after six months, increasing to 16 hours annually for years two through five, and 24 hours after five years, compliant with regional requirements.
Employee discount program available from the first day of employment.
Tuition reimbursement up to $2,000 annually through FirstCash Education for eligible full-time employees.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Automatic enrollment in the FirstCash 401k plan after six months of employment.
Eligibility for FirstCash Pet Insurance program.

Compensation

Base pay aligned with experience; additional commission based on performance, averaging $1.85 per hour. Pay meets or exceeds local minimum wage standards.

Work Arrangement

Remote (City/Region)

Team

Team-oriented environment collaborating with store associates across lending and retail operations.

Other

Commission structure rewards productivity, with potential earnings between 2-8% based on individual gross profit performance.
Schedule includes flexibility with weekend and holiday shifts.
Job duties may involve assisting customers outside the store or retrieving items from external storage areas.
All employees must agree to a binding arbitration agreement.
Wages comply with all applicable local minimum pay regulations.
Enrollment is required for the Earned Wage Access program, with associated terms, restrictions, and fees.
The 401k plan is available to employees aged 21 and older.
Base pay rate is determined by prior experience and skill level.
Applicants must consent to receive employment-related communications via phone, text, and email; standard message and data rates may apply.
The company is an Equal Opportunity Employer, prohibiting discrimination based on age, color, national origin, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or other protected traits.
Accommodations are provided for qualified individuals with disabilities.

Not mentioned