Responsibilities
- Welcomes customers warmly and builds relationships to better understand their needs and recommend suitable financial products.
- Completes opening and closing tasks that do not involve managerial duties.
- Maintains a clean, organized, and well-stocked sales area with appealing product displays.
- Conducts sales and pawn loan transactions following company guidelines, industry practices, and legal standards.
- Manages cash and negotiable instruments in compliance with established protocols and regulatory requirements.
- Answers incoming phone calls according to company service expectations.
- Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
- Communicates professionally and respectfully with team members and supervisors using effective techniques.
- Collaborates with colleagues to ensure a welcoming and memorable experience for every customer.
- Completes all assigned training programs successfully.
- Performs additional duties as directed by management.
Benefits
- Access to comprehensive health and voluntary benefit plans including medical, dental, vision, life, and supplemental insurance, subject to eligibility.
- Favorable work schedule with most locations operating from 9AM to 6PM and many closed on Sundays.
- Earned Wage Access program available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay period.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation accrual: one week after six months of full-time service, an additional week after one year, and two weeks annually thereafter; 120 hours granted after five years, adjusted if required by local laws.
- Sick and personal time: 8 hours available after six months, increasing to 16 hours annually from years two to five; 24 hours after five years, adjusted per local regulations.
- Employee discount available from the first day of employment.
- Tuition Reimbursement through FirstCash Education up to $2,000 annually for qualifying full-time employees.
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
- Automatic enrollment in the FirstCash 401k plan after six months of employment.
- Eligibility for the FirstCash Pet Insurance program.
Compensation
Hourly rate with potential for commission earnings; pay meets or exceeds local minimum wage standards.
Work Arrangement
On-site
Other
- Event details: May 12th, 2026, from 10AM to 4PM at 14207 U Street, Omaha, NE 68137.
- Commission structure allows employees to earn up to 8% on transactions, averaging an extra $1.00 per hour on top of base pay.
- Employment requires agreement to binding arbitration.
- Wages will not fall below applicable local minimum wage laws.
- Earned Wage Access is provided through NetSpend; employee enrollment is mandatory with associated fees and restrictions.
- FirstCash 401k program is available to employees aged 21 and older.
- Submitting an application constitutes consent to receive recruitment-related phone calls, texts, and emails.
- Standard message and data rates may apply for text communications.
- Text messages can be unsubscribed from by replying STOP at any time.
- Email subscriptions can be canceled by clicking the unsubscribe link in any email.
- The company is an Equal Opportunity Employer.
- Reasonable accommodations are available for qualified individuals with disabilities.
Not specified
