Responsibilities
- Build customer relationships to offer suitable financial solutions.
- Perform opening and closing procedures without management oversight.
- Maintain cleanliness, stock, and merchandise display on the sales floor.
- Conduct sales and loan transactions following established guidelines and regulations.
- Manage cash and negotiable items according to set policies and regulations.
- Answer phone calls following company standards.
- Explain legal aspects of pawn and buy transactions to customers.
- Communicate effectively with colleagues and supervisors, showing respect and using appropriate tools.
- Collaborate with staff to create a positive customer experience.
- Complete assigned training programs successfully.
- Perform additional tasks as assigned.
Benefits
- Comprehensive health, dental, vision, life, and supplemental insurance options (eligibility required)
- Flexible working hours, typically 9 AM to 6 PM, with many stores closed on Sundays.
- Earned Wage Access program available from the second day of employment, allowing up to 50% of earned wages to be withdrawn up to seven times per payroll cycle.
- Unlimited commission earnings above the base hourly rate.
- One week of paid vacation after six months of full-time service, with additional weeks granted annually.
- Sick and personal time off, starting at 8 hours after six months, increasing annually.
- Employee discounts available from the first day of employment.
- Tuition reimbursement up to $2,000 per year for eligible full-time employees.
- Access to over 10,000 discounts from various companies.
- Auto-enrollment in the 401k program after six months of employment.
- Pet insurance program access.
Compensation
Competitive
Work Arrangement
On-site
Team
Retail environment
Other
- Assist customers outside the building or retrieve products from exterior storage areas.
- Bilingual candidates are encouraged to apply.
- Commission incentive plan details provided during the interview process.
- Job duties and responsibilities may change based on business needs or reasonable accommodation.
- Binding arbitration agreement required for dispute resolution.
- Pay rates meet or exceed local minimum wage requirements.
- Earned Wage Access service provided by NetSpend, with signup required and restrictions applying.
- 401k program available to employees aged 21 and older.
- Base pay rate determined by applicant's experience and relevant skills.
- Application confirms consent to receive communications about job opportunities.
- Equal employment opportunity employer, providing reasonable accommodations for qualified individuals with disabilities.
Not specified