Responsibilities
- Welcomes customers and builds relationships to recommend suitable financial products
- Conducts opening and closing procedures that do not involve management duties
- Maintains a clean, organized sales floor with properly stocked and displayed items
- Processes sales and loan activities following company policies and legal standards
- Manages cash and negotiable instruments in compliance with regulatory guidelines
- Answers incoming calls according to established protocols
- Clearly explains legal terms related to pawn and purchase transactions to customers
- Communicates professionally and respectfully with team members and supervisors
- Collaborates with colleagues to enhance the customer experience
- Completes all assigned training programs successfully
- Performs additional duties as directed by management
Benefits
- Medical, dental, vision, life, and supplemental insurance options available based on eligibility
- Favorable work hours with most locations opening at 9 AM and closing at 6 PM; many closed Sundays
- Earned Wage Access available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle
- Opportunity to earn unlimited commission in addition to base hourly pay
- Paid vacation: one week after six months; additional week after one year; two weeks annually thereafter; 120 hours after five years (adjusted per local requirements if applicable)
- Sick/personal time: 8 hours after six months; 16 hours annually for years two through five; 24 hours after five years (adjusted per local requirements if applicable)
- Employee discount available from the first day of employment
- Tuition reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks
- Automatic enrollment in 401k plan after six months for employees aged 21 or older
- Eligibility for Pet Insurance through the FirstCash program
Compensation
Hourly base rate plus commission, with potential for unlimited earnings based on transactions processed
Work Arrangement
On-site
Other
- Commission model rewards employees per transaction, with potential earnings up to 8% per sale, averaging an extra $1.00 per hour
- Details of the proprietary commission plan are shared during the interview process
- Employees must agree to binding arbitration for dispute resolution
- Pay rates meet or exceed applicable local minimum wage laws
- Earned Wage Access is provided through NetSpend; employee enrollment required with associated terms and fees
- FirstCash 401k program available to employees aged 21 and over
- Base pay determined by relevant experience and skills for the role
- Applying constitutes consent to receive text, phone, and email communications from Talent Acquisition; message and data rates may apply
- Text 'STOP' to unsubscribe from texts; use email link to unsubscribe from emails
- Reasonable accommodations are available for qualified individuals with disabilities
Not mentioned
