Welcomes customers warmly and builds trust to better understand their needs and suggest suitable financial services.
Completes opening and closing procedures that do not involve management duties.
Maintains a clean, organized, and fully stocked sales area with attractively displayed merchandise.
Conducts sales and pawn transactions following company policies, industry practices, and legal requirements.
Manages cash and negotiable instruments in strict compliance with established guidelines and regulations.
Responds to incoming phone calls according to company protocols.
Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
Communicates professionally and respectfully with team members and supervisors using effective interpersonal skills.
Collaborates with colleagues to deliver a welcoming and lasting customer experience.
Successfully finishes all required training assignments.
Performs additional related tasks as directed by management.

Capable of lifting and carrying up to 50 pounds.
Able to perform physical tasks such as standing, walking, bending, climbing, pushing, pulling, and lifting for extended durations, in compliance with applicable laws.
Willingness and ability to handle firearms and complete firearms certification.
Minimum age requirement: 18 years old.
High school diploma, GED, or equivalent work experience.
Skilled at managing multiple responsibilities in a fast-paced retail setting.
Proficient in performing basic arithmetic calculations.
Flexible availability to work varying retail hours, including weekends and holidays, based on business demands.
Comfortable using computers, point-of-sale (POS) systems, and standard office equipment.

Comprehensive health benefits including medical, dental, vision, life insurance, and supplemental plans (eligibility applies).
Favorable work hours with most locations opening at 9 AM and closing by 6 PM; many stores are closed on Sundays.
Earned Wage Access program available from day two, allowing up to 50% of earned wages to be withdrawn up to seven times per pay cycle.
Opportunity to earn unlimited commission in addition to base hourly pay.
Paid vacation: one week after six months of full-time service; additional week after one year; two weeks annually thereafter; 120 hours after five years (adjusted per state/local rules if applicable).
Sick/personal time: 8 hours available after six months; 16 hours annually from years two to five; 24 hours after five years (adjusted per state/local rules if applicable).
Employee discounts available starting on the first day of employment.
Tuition Reimbursement through FirstCash Education, up to $2,000 annually for qualifying full-time employees.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Automatic enrollment in the FirstCash 401k plan after six months of employment.
Eligibility for the FirstCash Pet Insurance program.

Hourly base pay plus potential commission

On-site

Employees may be required to assist customers outside the building, such as in parking areas, or retrieve items stored in external storage units.
The employee commission plan is exclusive to FirstCash; pawnbrokers may earn 2-8% commission based on the gross profit of their individual performance.
Submitting an application indicates consent to receive job-related communications via phone, text, and email from the Talent Acquisition Team. Message and data rates may apply. Opt-out options include replying STOP to texts or clicking unsubscribe in emails. More details at https://firstcash.com/privacy-policy.
The company is an Equal Opportunity Employer, providing fair treatment regardless of age, color, national origin, disability, race, religion, gender, sexual orientation, veteran status, or other protected characteristics. Reasonable accommodations are provided for qualified individuals with disabilities.

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Cash America Pawn is hiring a Retail Sales Associate - 2057