Responsibilities

Welcomes customers and builds relationships to better understand their needs and recommend suitable financial services.
Completes opening and closing procedures that do not involve management duties.
Maintains a clean, organized, and well-stocked sales floor with appealing product displays.
Conducts sales and pawn transactions following company policies, procedures, and regulatory guidelines.
Manages cash and negotiable instruments in compliance with established protocols and legal requirements.
Answers incoming phone calls according to company service standards.
Clearly explains the legal terms and conditions of pawn and purchase transactions to customers.
Communicates professionally and respectfully with team members and supervisors using effective techniques.
Collaborates with colleagues to deliver a welcoming and memorable experience for customers.
Successfully finishes all assigned training programs.
Performs additional duties as assigned by management.

Benefits

Access to comprehensive medical, dental, vision, life, supplemental, and voluntary benefit plans, subject to eligibility.
Favorable work schedule with most locations opening at 9 AM and closing by 6 PM; many stores closed on Sundays.
Earned Wage Access program available starting on the second day of employment, allowing withdrawal of up to 50% of earned wages, up to seven times per pay cycle.
Opportunity to earn unlimited commission in addition to base hourly pay.
Paid vacation: one week after six months of full-time service; additional week after one year; two weeks annually thereafter; 120 hours after five years, adjusted if required by local laws.
Sick and personal time: 8 hours granted after six months; 16 hours annually from years two to five; 24 hours after five years, adjusted per local regulations.
Employee discount available from the first day of employment.
Tuition reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
Automatic enrollment in the 401k plan after six months of employment for those aged 21 or older.
Eligibility for pet insurance through the FirstCash Pet Insurance program.

Compensation

Hourly base pay plus unlimited commission potential; pay rate compliant with local minimum wage laws and based on location, experience, and qualifications.

Work Arrangement

On-site

Team

Collaborative retail environment focused on customer service and operational efficiency.

Other

Pay rates will meet or exceed applicable local minimum wage standards.
Actual pay will vary based on work location, qualifications, and prior experience.
Management reserves the right to assign or reassign duties at any time.
Job duties and responsibilities may change due to reasonable accommodation or operational needs.
Employment requires agreement to a binding arbitration policy for dispute resolution.
Applying confirms consent to receive job-related communications via phone, text, and email; message and data rates may apply; opt-out available by replying STOP or using unsubscribe links.
The company is an Equal Opportunity Employer, providing fair treatment regardless of age, color, national origin, disability, race, religion, gender, sexual orientation, veteran status, or other protected characteristics.
Reasonable accommodations are provided for qualified individuals with disabilities.
Earned Wage Access is offered through NetSpend; employee enrollment is required and subject to fees and restrictions.
The 401k program is available to employees aged 21 and older after six months of service.
Maximum base pay is determined by the applicant’s relevant experience and skills.

Not mentioned