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Mesa, Arizona On-site Full-time USD 18 – 21 / hour

Pawn1st is hiring a Retail Assistant Store Manager - 3730

Responsibilities

  • Create a positive customer experience by interacting professionally and resolving concerns promptly.
  • Support the training and development of team members according to company standards.
  • Identify and recruit qualified candidates using approved hiring methods.
  • Oversee daily store opening and closing procedures, including cash and inventory counts, while ensuring compliance with security protocols.
  • Safeguard company assets through proper inventory tracking, property security, documentation, and loan handling.
  • Manage daily operations including inventory control, loan processing, product display, store appearance, systems use, and reporting.
  • Analyze financial reports and support profit growth through team communication and performance goals.
  • Ensure all store operations meet or exceed established company standards.
  • Supervise loan evaluation and purchasing practices to maintain loan quality and accuracy.
  • Complete assigned tasks and developmental training as directed.
  • Communicate store objectives and financial targets clearly to team members.
  • Stay current on product knowledge and industry trends.
  • Serve as the acting manager during the absence of the primary store manager.
  • Perform additional duties as assigned by management.

Work Arrangement

On-site

Note

  • This job description does not list every duty; responsibilities may evolve based on business needs.
  • Management reserves the right to modify or reassign job duties at any time.
  • Job functions may change due to reasonable accommodation or operational adjustments.
  • Employment requires agreement to a binding arbitration process for dispute resolution.
  • Wages will meet or exceed applicable local minimum wage laws.

EEO Statement

  • The company is an Equal Opportunity Employer.
  • Employment decisions are made without regard to age, color, national origin, citizenship, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other protected characteristic under applicable laws.
  • Reasonable accommodations are provided for qualified individuals with disabilities.

Other

  • Work schedule typically follows 9 AM to 6 PM, with many locations closed on Sundays.
  • Assistant Store Managers are expected to work over 40 hours per week, based on business demands.
  • Employees may be required to assist customers in outdoor areas or retrieve items from external storage.
  • Availability to work weekends and holidays is required.
  • A binding arbitration agreement is mandatory for employment.
  • Compensation will not fall below local minimum wage requirements.
About company
Pawn1st

Pawn1st is a growing company that takes pride in setting itself apart from the competition by providing excellent customer service. We believe in building lifelong relationships with our customers. We are a family owned company with 21 pawn shop locations in the Phoenix, AZ area.

We are in the business of helping people. Our services are quick, easy and completely confidential. We are fully licensed, insured and offer pawn shop loans anywhere from $5 to $1,000,000.

With over 60 years of experience in the pawn industry, we set ourselves apart from other lenders by genuinely doing everything in our power to loan you the money you need when you need it. We have GIA-certified pawnbrokers that can properly assess your jewelry for a top-dollar loan. At Pawn1st, "We loan more and sell for less."

Don’t pay more for what you want. In addition to loaning money, we also sell high-quality, pre-owned merchandise at bargain prices with a customer satisfaction guarantee. Our goal is to sell you the merchandise you want at prices you can afford. We even offer a free layaway program all year-round that comes at no additional cost.

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Job Details
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Posted a month ago