Responsibilities
- Create a welcoming atmosphere by interacting with customers in a courteous and professional way and resolving concerns promptly.
- Support the training of staff to ensure compliance with company standards for performance and development.
- Identify and hire qualified individuals using approved recruitment methods.
- Oversee daily store opening and closing procedures, including cash and inventory counts, and adherence to security protocols.
- Safeguard company assets through proper inventory tracking, property security, documentation practices, and secure loan handling.
- Manage daily operations including inventory control, loan processing, product display, store appearance, system usage, and reporting.
- Review financial reports and support profitability by setting goals and communicating targets to the team.
- Ensure all store operations align with or surpass established company benchmarks.
- Supervise loan evaluation and purchasing workflows to maintain accuracy and value in lending decisions.
- Complete assigned personal development tasks and training requirements.
- Maintain clear communication with team members regarding company goals and financial objectives.
- Stay informed on current product details and market trends.
- Assume managerial responsibilities during the Store Manager's absence.
- Perform additional duties as directed by management.
Benefits
- Full medical, dental, vision, life insurance, supplemental, and voluntary benefit options (subject to eligibility).
- Favorable work hours with most locations opening at 9 AM and closing by 6 PM; many stores closed on Sundays.
- Earned Wage Access available starting on day two of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months of full-time service; additional weeks granted at one year and each anniversary thereafter, up to 120 hours after five years (adjusted if required by local laws).
- Sick/personal time: 8 hours available after six months, increasing to 16 hours annually from years two to five, and 24 hours after five years (adjusted per local regulations if applicable).
- Employee discount available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually through FirstCash Education for qualifying full-time employees.
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
- Automatic enrollment in the 401k plan after six months for employees aged 21 or older.
- Eligibility for the company-sponsored pet insurance program.
Compensation
Base pay is determined by experience and skills; pay meets or exceeds local minimum wage; opportunity for unlimited commission.
Work Arrangement
Full-time retail position with standard weekday hours and limited weekend operations.
Team
The Assistant Store Manager supports the Store Manager and supervises store associates.
Other
- Employees handle diverse inventory including jewelry, electronics, tools, and firearms (at FFL-licensed locations).
- Candidates must agree to a binding arbitration agreement for dispute resolution.
- Wages will meet or exceed applicable local minimum wage laws.
- Earned Wage Access is provided through NetSpend; employee enrollment is required with associated terms and fees.
- The 401k plan is available to employees aged 21 and over after six months of service.
- Maximum base pay is based on prior experience and relevant skills for the role.
Not mentioned
