Responsibilities
- Create a welcoming environment by interacting with customers professionally and resolving concerns promptly.
- Oversee and support the training of team members to meet established performance benchmarks.
- Identify and recruit qualified candidates using approved hiring methods.
- Manage store opening and closing procedures, including cash and inventory counts, and adherence to security protocols.
- Safeguard company assets through proper inventory tracking, facility security, documentation, and loan protection measures.
- Oversee key store operations such as inventory control, loan processing, product display, merchandising, system usage, and reporting.
- Analyze financial reports and promote profitability through effective communication and performance goals.
- Ensure daily operations consistently meet or surpass company standards.
- Supervise loan evaluation and purchasing practices to maintain loan quality and value.
- Complete assigned tasks and professional development training as directed.
- Communicate store objectives and financial targets clearly to team members.
- Maintain current knowledge of products and services offered.
- Serve as manager on duty when the Store Manager is unavailable.
- Perform additional duties as assigned by management.
Benefits
- Comprehensive health, dental, vision, life, and supplemental insurance plans with voluntary options, subject to eligibility.
- Favorable work hours with most locations operating from 9AM to 6PM and many closed on Sundays.
- Earned Wage Access available from the second day of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay cycle.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation: one week after six months, two weeks after one year, and increasing with tenure; up to 120 hours after five years, adjusted per local requirements.
- Sick and personal time: 8 hours after six months, 16 hours annually from years two to five, increasing to 24 hours after five years, adjusted per local laws.
- Employee discounts available from the first day of employment.
- Tuition reimbursement up to $2,000 annually for eligible full-time employees meeting program criteria.
- Access to over 10,000 discounts from more than 1,000 companies through the employee perks program.
- Automatic enrollment in the 401k plan after six months of employment for employees aged 21 and older.
- Eligibility for pet insurance through the company-sponsored program.
Work Arrangement
On-site
Team
The Assistant Store Manager supports the Store Manager and assumes managerial responsibilities in their absence.
Other
- Bilingual candidates are strongly encouraged to apply.
- Assistant Store Managers receive commission based on individual productivity and a performance-based bonus tied to store results.
- Final pay is determined by factors including location, qualifications, and prior experience.
- Employees handle diverse inventory, including jewelry, electronics, tools, and firearms (at FFL-authorized locations).
- Management reserves the right to modify duties and responsibilities at any time.
- Job functions may change due to reasonable accommodation or operational needs.
- Employment requires agreement to a binding arbitration policy for dispute resolution.
- Pay rates comply with or exceed applicable local minimum wage laws.
- Earned Wage Access is provided through NetSpend; employee enrollment is required, and fees may apply.
- The 401k program is available to employees aged 21 and older.
- Maximum base pay is influenced by the candidate’s relevant experience and skills.
- Submitting an application indicates consent to receive job-related communications via phone, text, and email from the Talent Acquisition Team, with options to unsubscribe.
Not specified
