Responsibilities
- Create a welcoming, customer-focused atmosphere by interacting professionally and resolving concerns promptly
- Support the training and development of staff to meet company-established performance benchmarks
- Identify and recruit qualified candidates using approved hiring methods
- Oversee daily store opening and closing procedures, including cash and inventory reconciliation and adherence to security protocols
- Safeguard company assets through proper inventory tracking, security practices, documentation, and loan safeguards
- Manage daily operations including inventory control, loan processing, product display, store appearance, systems usage, and reporting
- Review financial reports and promote profitability through team communication and performance goals
- Ensure all operations comply with or surpass established company standards
- Supervise loan approvals and purchasing practices to maintain loan quality and accuracy
- Complete assigned development tasks and training activities as directed
- Communicate store objectives and financial targets clearly to team members
- Maintain current knowledge of products and services offered
- Serve as acting manager during the absence of the primary store manager
- Perform additional duties as assigned by leadership
Benefits
- Comprehensive health and voluntary benefit plans including medical, dental, vision, life, and supplemental insurance (eligibility applies)
- Favorable work schedule with most locations operating from 9 AM to 6 PM and many closed on Sundays
- Early access to earned wages starting on day two, allowing up to 50% withdrawal up to seven times per pay period
- Opportunity to earn uncapped commission in addition to base hourly pay
- Paid vacation: one week after six months, an additional week after one year, two weeks annually thereafter, with 120 hours accrued after five years (subject to local regulations)
- Sick and personal time: 8 hours after six months, 16 hours annually for years two through five, 24 hours after five years (adjusted per local requirements)
- Employee discounts available from the first day of employment
- Tuition reimbursement up to $2,000 annually for eligible full-time employees through the company education program
- Access to a network of over 10,000 discounts from more than 1,000 companies via employee perks program
- Automatic enrollment in 401k plan after six months for employees aged 21 or older
- Eligibility for pet insurance through company program
Compensation
Hourly base rate plus commission; pay meets or exceeds local minimum wage
Work Arrangement
On-site
Team
Reports to Store Manager; assumes managerial responsibilities in manager's absence
Other
- Minimum six months of management or third-key experience required
- Commission structure ranges from 2% to 8% based on individual gross profit performance
- Mandatory binding arbitration agreement effective upon hire
- Wages comply with or exceed applicable local minimum wage laws
- Automatic 401k enrollment after six months for employees 21 or older
- Earned Wage Access provided through NetSpend; employee registration required; terms, restrictions, and fees apply
- Submitting an application constitutes consent to receive phone, text, and email communications from Talent Acquisition; message and data rates may apply
Not mentioned