Responsibilities
- Create a positive customer experience by interacting professionally and resolving concerns promptly.
- Support and oversee the training of staff to ensure compliance with company standards.
- Identify and hire qualified candidates using approved recruitment methods.
- Manage store opening and closing procedures, including cash and inventory counts and adherence to security protocols.
- Safeguard company assets through proper inventory tracking, facility security, documentation, and loan protection practices.
- Oversee daily store operations including inventory control, loan processing, product display, visual standards, system usage, and reporting.
- Analyze financial reports and promote profitability through team communication and performance goals.
- Ensure all store operations comply with or surpass established company benchmarks.
- Supervise loan underwriting and purchasing procedures to maintain loan quality and value accuracy.
- Complete assigned development tasks and training activities for personal growth.
- Communicate store objectives and financial targets clearly to team members.
- Maintain current knowledge of products and services offered.
- Serve as acting manager during the Store Manager's absence.
- Perform additional duties as assigned by management.
Benefits
- Comprehensive health and voluntary insurance plans, including medical, dental, vision, life, and supplemental coverage, subject to eligibility.
- Favorable work hours with most locations opening at 9 a.m. and closing at 6 p.m., and many closed on Sundays.
- Earned Wage Access available from day two of employment, allowing withdrawal of up to 50% of earned wages up to seven times per pay period.
- Opportunity to earn unlimited commission in addition to base hourly pay.
- Paid vacation starting at one week after six months of full-time service, increasing to two weeks after one year and 120 hours after five years, adjusted as required by local laws.
- Sick and personal time starting at 8 hours after six months, increasing to 16 hours annually from years two to five, and 24 hours after five years, compliant with local regulations.
- Employee discounts available from the first day of employment.
- Tuition Reimbursement up to $2,000 annually through FirstCash Education for eligible full-time employees.
- Access to over 10,000 discounts from more than 1,000 companies via FirstCash Perks.
- Automatic enrollment in the 401k plan after six months of employment.
- Eligibility for the company-sponsored Pet Insurance program.
Compensation
Hourly base pay plus commission and bonus potential
Work Arrangement
On-site
Team
Reports to the Store Manager and serves as manager on duty when the Store Manager is not present.
Other
- Assistant Store Managers receive commission tied to individual performance, with potential earnings between 2% and 8% based on gross profit.
- Eligibility for performance-based bonuses tied to store results.
- Mandatory self-development and training assignments may be required.
- No explicit mention of background check requirements.
- Proficiency with Point-of-Sale (POS) systems and standard office equipment is required.
- Schedule includes flexible retail shifts, including weekends and holidays.
- Workweek typically exceeds 40 hours, though hours are not guaranteed.
- All employees must agree to a binding arbitration agreement for dispute resolution.
- Bilingual candidates are encouraged to apply.
Not specified
