Brandtech+ is hiring a Resource Management Assistant (Agency Experience)

Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Resource Assistant Location: India (Remote working until further notice) A Little Bit About the Role: The Resource Assistant provides essential support for resource planning, people operations, and talent coordination across EMEA markets with a UK focus. This role requires strong people coordination skills, excellent communication, a collaborative approach, and the ability to work independently whilst knowing when to escalate decisions appropriately. What You'll be Doing: Resource Planning & Coordination: - Handle resource bookings and scheduling across EMEA - Communicate with Project Managers regarding project resource requirements - Update and maintain resource planner accuracy - Coordinate resource allocation and availability - Track utilisation and capacity - Flag resource conflicts and constraints - Support resource forecasting activities Onboarding & Offboarding Administration: - Support onboarding administration for new starters across EMEA - Coordinate Oliver and Unilever account access requests - Assist with building and system access requests - Support offboarding administration for leavers - Maintain onboarding/offboarding documentation and checklists - Track completion of onboarding activities - Ensure smooth and timely processing Kit & Content Creator Coordination: - Coordinate kit requests and deployment - Track kit allocation and inventory - Support kit retrieval from leavers - Maintain asset records and documentation - Liaise with IT and procurement as needed Training Coordination: - Track training completion across EMEA teams - Coordinate training scheduling and logistics - Maintain training records and documentation - Flag training gaps to Resource Lead - Support access to training platforms Freelance & Supplier Support: - Provide administrative support on freelance and supplier tasks as directed - Maintain supplier contact information and records - Support supplier onboarding processes - Track freelance bookings and assignments Stakeholder Coordination: - Communicate openly and transparently with project teams across EMEA - Build collaborative relationships with delivery teams - Coordinate across UK and EMEA markets - Solve challenges in a collaborative, positive manner - Bring teams together to resolve resource issues Data Management & Reporting: - Maintain accurate resource data across systems - Generate resource reports and dashboards - Ensure data quality and integrity - Track resource metrics and KPIs - Identify and flag data discrepancies What You'll Need: - 4+ years experience in creative/production agency environment - Background in project delivery and resource management - Strong people coordination and communication skills - Open, transparent communicator with positive attitude - Collaborative problem-solver who brings teams together - Excellent organisational skills and attention to detail - Advanced proficiency in Microsoft Office suite (Excel, PowerPoint, Word) - Strong data entry and reporting capabilities - Experience with OMG system highly advantageous - Ability to read and understand timing plans and dependencies - Capability to use AI tools for role-specific tasks (advantageous) - Ability to work independently and prioritise effectively - Strong judgement on when to escalate decisions - Proactive and solution-orientated approach - Professional demeanour with stakeholder management skills Success Metrics: - Accuracy of resource planning and bookings - Timeliness of onboarding/offboarding processes - Quality of communication with project teams - Stakeholder satisfaction with resource coordination - Training completion tracking accuracy - Data quality and reporting accuracy - Efficiency of resource processes - Team collaboration and problem resolution