Responsibilities
- Coordinate patient appointments within the electronic health record system to efficiently use clinical staff time while meeting patient and caregiver availability
- Respond professionally and promptly to incoming phone calls, text messages, and voicemail inquiries
- Oversee the handling of incoming and outgoing fax communications
- Input data, scan documents, and print records as required to support clinical operations and ensure accurate, up-to-date EHR documentation
- Assist residents with identifying and enrolling in appropriate health plan insurance options
- Collaborate with registered nurses and advanced practice providers to coordinate care activities that improve patient results
- Partner with the local Savoy team to connect with community services that support patient care objectives
- Facilitate telehealth appointments using a tablet to connect residents with virtual care providers
- Conduct in-person visits with residents as part of ongoing care coordination responsibilities
- Maintain clear, consistent communication and build strong relationships with residents, caregivers, family members, healthcare providers, pharmacies, and community staff
- Promote engagement with eligible residents, power of attorney holders, and families by educating them on available services and securing signed consent forms
Benefits
- Full health care coverage paid by the employer, including medical, dental, and vision for employee and dependents
- Paid parental leave for 14 weeks at regular salary for both mothers and fathers
- Unlimited paid time off, subject to management approval
- Access to professional growth and continuous learning opportunities
- Optional 401K plan, flexible spending accounts, and equity incentives available
Work Arrangement
Remote — Chubbuck, Pocatello, ID
Other
Must be willing and able to travel to various senior living environments, including residential communities and private homes
