Europcar Mobility Group is hiring a Rental Sales Agent to join our team in Alexandria. In this customer-facing role, you will use your sales skills to meet customer needs, process rentals, and help us achieve our business goals. We are dedicated to customer satisfaction and changing the way our customers move.
What You'll Do
- Greet customers and assist them in renting vehicles based on their preferences and needs.
- Process rental agreements accurately and efficiently.
- Address customer inquiries and concerns promptly and professionally.
- Inspect vehicles before and after rental periods, noting any damages.
- Achieve or exceed sales targets.
- Maintain knowledge of current promotions, services, and products to assist with sales efforts.
- Build strong customer relationships to encourage repeat business and referrals.
- Detail and clean vehicles to business quality standards.
- Refuel and transport vehicles.
What We're Looking For
- Previous experience in sales, customer service, or retail.
- Strong communication skills and ability to interact with customers.
- Computer literacy skills required.
- Ability to work efficiently in a fast-paced, high-pressure environment.
- Flexibility to work on a rotating shift roster - 7 day shift work including weekends and public holidays.
- Valid Australian driver's license with a clean driving record.
- Current and ongoing Australian work rights.
- A positive can do attitude.
Nice to Have
- Car rental experience is highly desirable.
Benefits & Compensation
- A competitive hourly rate + shift loadings + generous, uncapped incentive scheme.
- Opportunity to maximise your income based on your exceptional performance with our incentive program.
- Ongoing training and development.
- Access to same-day pay via our financial wellbeing provider.
- Employee Referral Program - earn $$ when you successfully refer a candidate.
- Company uniform provided.
- Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more!
- Access to an international brand with opportunities to work nationally and globally.
- Mental health and wellbeing initiatives, including access to Employee Assistance Program and the Calm App.
- Great culture, working with an energetic, supportive and high performing team.
Work Mode
This role is onsite at our Alexandria location.
Europcar Mobility Group is an equal opportunity employer.
