Remote (Country) Full-time

Lockwood (part of Cushman & Wakefield) is hiring a Remote Site Management Coordinator

About the Role

Job Title Remote Site Management Coordinator This role is responsible for delivering client-facing services as part of C&W's Remote Site Management service capability within our Manila-based Portfolio Services Centre. Our Remote Site Management service provides virtual and remote operational support and facilities coordination services for client sites and operations across the APAC Region. About the Role: • Organize and provide vendors to the client, third parties, and C&W-supplied services and functions • Liaise, coordinate, and communicate with the client team and other site stakeholders • Develop a detailed knowledge and awareness of the assigned site's operating characteristics and record them in the site records management system • Respond to requests for service and assistance related to the assigned sites • Serve as the single point of contact (SPOC) between client and Remote Site Management requirements About You: • Bachelor's degree in any field • Advanced proficiency in Microsoft Office applications, including PowerPoint, Word, and Excel • Strong internet literacy and advanced IT skills for supporting remote communications • 1–3 years of experience in the BPO (Business Process Outsourcing) industry, preferably in a call center environment as a customer service or technical support representative • Excellent English communication skills, both oral and written Why join Cushman & Wakefield? As one of the leading global real estate services firms transforming the way people work, shop, and live, working at Cushman & Wakefield means you will benefit from: • Being part of a growing global company • Career development and a promote from within culture • An organization committed to Diversity and Inclusion We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional, and technical capabilities, and we reward with a comprehensive employee benefits program. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, color, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only) We ensure DEI is part of our DNA as a global community - it means we go way beyond just talking about it - we live it. If you want to live it too, join us.

Required Skills
Microsoft OfficePowerPointExcelCommunicationCustomer ServiceRemote CoordinationIT SupportRecord ManagementVendor ManagementClient Relations
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About company
Lockwood (part of Cushman & Wakefield)

Lockwood collaborates with clients in the pharmaceutical, biotech, and medical device industries to identify effective, holistic, science-based strategies through medical communications.

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Job Details
Category management
Posted 7 months ago