ComForCare is hiring a Remote Office Assistant to serve as the essential right-hand assistant to the Owner & CEO. In this full-time role, you will be a central support hub, managing customer service, assisting the sales team, and contributing to marketing initiatives.
What You'll Do
- Respond promptly to customer inquiries via phone, email, and text.
- Provide accurate information about products, services, and pricing.
- Follow a provided script to qualify potential clients.
- Coordinate and schedule appointments using calendar management software.
- Compile lists of closed clients and reach out to request feedback and reviews.
- Provide administrative support and follow up with sales staff to ensure timely task completion.
What We're Looking For
- High school diploma or equivalent.
- Proven experience in customer service or administrative roles.
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to prioritize tasks.
- Proficiency in using communication platforms such as RingCentral.
- Experience with data entry and spreadsheet management.
- Ability to work independently and as part of a team in a fast-paced environment.
- Strong internet connection and appropriate computer setup.
- Professional fluency in English.
- Friendly and confident phone demeanor.
Nice to Have
- Additional education or certification in business administration or a related field.
- Familiarity with marketing tools and techniques.
Technical Stack
- RingCentral
- Calendar management software
Team & Environment
You will serve as the right-hand assistant directly to the Owner & CEO.
Benefits & Compensation
- Compensation: $1,200 USD/month
Work Mode
This is a fully remote position. You must live outside the U.S., specifically within Latin America.
