Remote (Global)

Passion for Life, Inc. is hiring a Remote IT Specialist Volunteer (USA Applicants Only)

About the Role

Passion for Life, Inc. is looking for a Remote IT Specialist Volunteer to provide technical support and systems management for our non-profit organization. In this role, you will identify and implement solutions, participate in planning, and oversee critical business systems to support our mission of providing forward-thinking career coaching to under-resourced youth.

What You'll Do

  • Provide support and maintenance of computer systems, cloud-based solutions, software, and mobile devices.
  • Support the helpdesk by troubleshooting problems and providing resolutions.
  • Provide support for Google Workspace, macOS, Windows, and other organizational systems.
  • Execute the security and compliance strategies of the organization.
  • Manage user accounts, groups, and permissions.
  • Communicate and collaborate across all organizational departments and external resources.
  • Monitor systems, safeguard user up-time, and perform daily security and compliance tasks.

What We're Looking For

  • Bachelor’s or Master’s degree in Computer Science or a related field.
  • 1-2 years’ experience within an IT Support Team or as an IT Administrator.
  • Good practical experience managing IT systems, troubleshooting, and repairing issues.
  • Working knowledge of Windows, Azure, and Microsoft Office.
  • Strong communication and interpersonal skills.
  • Strong organizational and coordination abilities with close attention to detail.
  • Knowledge and understanding of Cybersecurity.

Technical Stack

  • Google Workspace
  • macOS
  • Windows
  • Azure
  • Microsoft Office

Team & Environment

You will be part of the Information and Security Support Team.

Benefits & Compensation

  • Gain new technical and professional skills
  • Expand your network
  • Participate in meaningful projects

Work Mode

This is a remote volunteer position. Applicants must be based in the USA.

Required Skills
Google Workspace AdministrationmacOS SupportWindows SupportMicrosoft AzureMicrosoft Office SupportIT SupportTechnical TroubleshootingSystem AdministrationRemote CollaborationDocumentation
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About company
Passion for Life, Inc.

Passion for Life, Inc. is a 501(c)(3) organization that provides career coaching and immersion opportunities to help under-resourced youth transform their passions into rewarding careers.

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Job Details
Category infrastructure
Posted 7 months ago