Passion for Life, Inc. is looking for a Remote IT Specialist Volunteer to provide technical support and systems management for our non-profit organization. In this role, you will identify and implement solutions, participate in planning, and oversee critical business systems to support our mission of providing forward-thinking career coaching to under-resourced youth.

What You'll Do

Provide support and maintenance of computer systems, cloud-based solutions, software, and mobile devices.
Support the helpdesk by troubleshooting problems and providing resolutions.
Provide support for Google Workspace, macOS, Windows, and other organizational systems.
Execute the security and compliance strategies of the organization.
Manage user accounts, groups, and permissions.
Communicate and collaborate across all organizational departments and external resources.
Monitor systems, safeguard user up-time, and perform daily security and compliance tasks.

What We're Looking For

Bachelor’s or Master’s degree in Computer Science or a related field.
1-2 years’ experience within an IT Support Team or as an IT Administrator.
Good practical experience managing IT systems, troubleshooting, and repairing issues.
Working knowledge of Windows, Azure, and Microsoft Office.
Strong communication and interpersonal skills.
Strong organizational and coordination abilities with close attention to detail.
Knowledge and understanding of Cybersecurity.