FreedUp is looking for a Remote Executive Assistant Trainer to be the cornerstone of our EA development pipeline. In this role, you will design and deliver comprehensive training programs and customized operating systems to transform trainees into client-ready Executive Assistants, ensuring they deliver exceptional support from day one in a faith-driven, innovative environment.
What You'll Do
- Design, create, implement, and continuously update EA training bootcamps to meet evolving client and organizational needs.
- Develop new training materials, exercises, and resources for EA trainees and active EAs.
- Deliver comprehensive training on FreedUp systems, tools, and methodologies, including customized operating systems for each executive pairing.
- Monitor and evaluate EA performance during training bootcamps, providing real-time feedback and coaching.
- Conduct hands-on assessments to ensure trainees demonstrate competency in core EA skills before client handoff.
- Track training completion rates and trainee progress through structured checkpoints and deliverables.
- Monitor EA performance during the first four weeks after transitioning to their executive client.
- Extract and review weekly meeting recordings between EAs and their executives to identify progress and evaluate opportunities to address challenges.
- Ensure EAs consistently follow FreedUp SOPs, including daily End of Day reports, proper use of task dashboards and work trackers, and accurate SOP documentation.
- Provide ongoing coaching and course correction to ensure client-ready performance standards are maintained.
- When no EAs are in active training, collaborate with the Head of People and Culture to identify training needs across the EA team.
- Listen to recordings and evaluate opportunities to provide additional training, resources, or support to improve EA effectiveness.
What We're Looking For
- Experience in a training or learning environment for at least 1 year.
- Technically proficient and quick to learn new tools.
- Familiar with adult learning principles and best practices.
- Able to work independently with minimal supervision.
- Collaborative and works well within a team.
- Open and receptive to feedback.
- Strong problem-solving and critical-thinking skills.
- Has coaching or mentoring experience for at least 1 year.
- Own laptop/desktop with Intel Core i5 or higher (or equivalent).
- Webcam and headset.
- Reliable internet connection.
- Can work 10pm to 7am PHT Mon-Fri, weekends off.
Nice to Have
- Experience in a training or learning environment in a BPO or remote training setting.
- Experience as a virtual assistant or executive assistant.
Team & Environment
You will collaborate closely with the Head of People and Culture.
Benefits & Compensation
- Collaborative Environment: Work alongside visionary leaders in a faith-driven, innovative space.
- Growth & Development: Opportunities for professional development and learning.
- Remote & Flexible Work: Ability to work from anywhere while contributing to a global mission.
- Opportunity to work with a forward-thinking team in the asset management and financial sector.
- International experience with a remote-first approach.
- Comprehensive onboarding and training process to ensure your success.
- PTO and potential performance bonuses.
- Collaborative and supportive work environment.
Work Mode
This is a fully remote, global position.
