FreedUp is looking for a Remote Executive Assistant Trainer to be the cornerstone of our EA development pipeline. You will design and deliver comprehensive training programs, including customized operating systems and bootcamps, to transform EA trainees into confident, client-ready professionals equipped to deliver exceptional support from day one.

What You'll Do

Design, create, implement, and continuously update EA training bootcamps to meet evolving client and organizational needs.
Develop new training materials, exercises, and resources for EA trainees and active EAs.
Deliver comprehensive training on FreedUp systems, tools, and methodologies, including customized operating systems for each executive pairing.
Monitor and evaluate EA performance during training bootcamps, providing real-time feedback and coaching.
Conduct hands-on assessments to ensure trainees demonstrate competency in core EA skills before client handoff.
Track training completion rates and trainee progress through structured checkpoints and deliverables.
Monitor EA performance during the first four weeks after transitioning to their executive client.
Extract and review weekly meeting recordings between EAs and their executives to identify progress and evaluate opportunities for support.
Ensure EAs consistently follow FreedUp SOPs, including daily End of Day (EOD) reports, proper use of task dashboards and work trackers, and accurate SOP documentation, grading, and updating.
Provide ongoing coaching and course correction to ensure client-ready performance standards are maintained.
When no EAs are in active training, collaborate with the Head of People and Culture to identify training needs across the EA team.
Listen to recordings and evaluate opportunities to provide additional training, resources, or support to improve EA effectiveness.

What We're Looking For

At least 1 year of experience in a training or learning environment.
At least 1 year of coaching or mentoring experience.
Technically proficient and quick to learn new tools.
Familiar with adult learning principles and best practices.
Able to work independently with minimal supervision.
Collaborative and works well within a team.
Open and receptive to feedback.
Strong problem-solving and critical-thinking skills.
Must have your own laptop/desktop with Intel Core i5 or higher (or equivalent), a webcam, headset, and a reliable internet connection.
Availability to work 10pm to 7am PHT Monday through Friday.

Nice to Have

Experience in a BPO or remote training setting.
Experience as a virtual assistant or executive assistant.

Team & Environment

You will collaborate closely with the Head of People and Culture within FreedUp's innovative and supportive environment.

Benefits & Compensation

Collaborative Environment: Work alongside visionary leaders in a faith-driven, innovative space.
Growth & Development: Opportunities for professional development and learning.
Remote & Flexible Work: Ability to work from anywhere while contributing to a global mission.
Opportunity to work with a forward-thinking team in the asset management and financial sector.
International experience with a remote-first approach.
Comprehensive onboarding and training process to ensure your success.
PTO and potential performance bonuses.
Collaborative and supportive work environment.