Eleos Health is looking for a Remote Enrollment Outreach Coordinator to help elderly and vulnerable patients access valuable care programs. In this role, you’ll use a blend of sales skills and genuine empathy to build trust over the phone, educate patients, and compassionately guide them through the enrollment process.
What You'll Do
- Connect with patients via the Medsien platform to conduct outreach.
- Build rapport quickly and communicate program benefits with clarity and empathy.
- Listen to patient concerns, handle objections with compassion, and help them feel supported.
- Guide patients step-by-step through the enrollment process with patience and professionalism.
- Manage your patient call pipeline and follow up as needed to ensure smooth enrollment.
- Accurately document all interactions and outcomes in Medsien’s systems.
- Collaborate with the clinical operations team to ensure patients are welcomed into ongoing care programs.
What We're Looking For
- Strong communication skills and a warm, professional phone presence.
- Ability to balance sales performance with empathy and patient care.
- Motivated by goals, targets, and performance-based results.
- Comfortable working in a high-call-volume sales environment while maintaining compassion.
- Organized, detail-oriented, and consistent with follow-up.
- Self-starter who thrives in a remote setting.
- Coachable, resilient, with a caring approach.
Work Mode
This is a remote position open to candidates located anywhere within the United States.
Eleos Health is an equal opportunity employer.
