ezCater is hiring an Associate People Business Partner, Operations to join our People Strategy & Development team. In this remote-friendly role, you'll partner closely with front-line leaders and team members, providing HR guidance and supporting key talent programs and strategic people initiatives within our high-growth environment.
What You'll Do
- Serve as a trusted advisor to front-line and mid-level leadership on performance management, employee relations, policy interpretation, and employee engagement.
- Partner with managers to improve engagement, retention, and morale through the execution of custom people initiatives, solutions, and interventions.
- Manage and resolve low-to-moderate complexity employee relations and performance matters. Conduct initial fact-finding for investigations and escalate high-risk cases.
- Facilitate core people processes and programs for your client group, including annual compensation reviews, performance cycles, goal setting, and departures.
- Monitor people metrics and stay interview themes to identify trends and proactive solutions.
- Ensure practices are conducted in a way that is equitable and consistent.
- Participate in cross-functional HR projects and initiatives, as required.
What We're Looking For
- 3–5 years of progressive HR experience.
- A minimum of 2 years in a dedicated People Business Partner capacity.
- Collaborative, team-oriented, approachable, and personable; able to build and maintain trusted relationships with employees at all levels.
- Able to understand the big picture and execute work that supports strategic direction.
- Strong written and verbal communication skills.
- Action-oriented with strong organizational skills and attention to detail.
- Dependable, with the ability to follow through on commitments.
Nice to Have
- Experience supporting an Operations or Customer Service function.
Team & Environment
You will be part of the People Strategy & Development team, reporting to a Senior Manager, People Business Partner.
Benefits & Compensation
- Compensation: $67,000–$99,000 annually (total target cash compensation, including base salary and bonus target).
- Market competitive salary and stock options.
- 12 paid holidays and flexible PTO.
- 401K with ezCater match.
- Health, dental, and FSA benefits.
- Long-term disability insurance.
- Mental health and family planning resources.
- Tremendous amount of responsibility and autonomy.
Work Mode
This role offers a hybrid work mode, allowing you to work from our Boston office, from home, or a mixture of both.
ezCater is an equal opportunity employer. We embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status.
