About the Role
The role involves managing customer creditworthiness assessments, overseeing outstanding account collections, and maintaining financial data integrity within a remote setup aligned with UK time zones.
Responsibilities
- Evaluate customer credit applications and determine appropriate limits
- Monitor accounts receivable and track overdue payments
- Contact customers to resolve delinquent balances through phone and email
- Maintain accurate records of all collection activities
- Prepare reports on collections performance and aging trends
- Collaborate with sales and customer service teams on account issues
- Identify risks in customer payment behaviors
- Recommend credit holds or adjustments based on financial assessments
- Follow up on unresolved invoices with consistent documentation
- Ensure compliance with internal financial policies and procedures
- Assist in month-end closing processes related to receivables
- Resolve disputes by coordinating with relevant departments
- Update customer information in financial systems promptly
- Analyze financial statements to support credit decisions
- Escalate high-risk accounts according to defined protocols
- Support audits by providing necessary account documentation
- Maintain confidentiality of sensitive financial data
- Apply payment allocations accurately in accounting software
- Track collection metrics and report on key performance indicators
- Use collections tools and CRM platforms efficiently
- Adapt communication style to different customer scenarios
- Follow defined workflows for delinquent account management
- Respond to customer inquiries regarding billing and credit status
- Contribute to process improvements in collections operations
- Work within UK business hours for optimal team alignment
Compensation
Competitive salary and benefits package
Work Arrangement
Remote
Team
Part of a distributed finance team focused on accuracy, efficiency, and timely resolution of credit and collections matters
Shift Requirements
This position requires availability during standard UK business hours. Candidates must be able to maintain a consistent schedule aligned with the European time zone.
Technology Expectations
Applicants must have a dedicated workspace with high-speed internet, a modern computer, and the ability to securely access company systems remotely.
Not available
