Unknown Company is hiring a Remote Certified Pharmacy Technician (Data Support)

AnewHealth is seeking a Remote Certified Pharmacy Technician (Data Support) to join our team. In this role, you will provide critical data support within a closed-door pharmacy environment, focusing on phone-based communication, accurate data entry, and efficient prescription processing to serve a nationwide patient base.

What You'll Do

• Provide an exceptional customer service experience each day in a phone-based environment.
• Enter a high volume of data, processing prescription information with speed and accuracy.
• Utilize sound drug knowledge to effectively receive prescription authorizations, clarifications, or transfers.
• Perform claim adjudication and auditing duties such as prior authorizations, billing, and eligibility checks.
• Work through current case queues to problem-solve for patient care issues.
• Serve as a liaison between clinical pharmacists and other medical professionals on the patient’s behalf.
• Partner with technicians and pharmacists to ensure new patients are successfully onboarded.
• Maintain patient records with strong attention to detail and confidentiality.
• Accurately retrieve all prescription information and verify through doctor calls.
• Place welcome calls to newly onboarded patients and establish a trusted point of contact.
• Place outbound calls to patients to create, maintain, or update their medication profiles.
• Serve as backup support for times of higher patient call volume.
• Effectively assist with patient questions over the phone.
• Perform in a high-volume, fast-paced environment.

What We're Looking For

• Must be 18+ years of age.
• High school diploma or GED.
• Prior experience in a pharmacy setting.
• Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate.
• Must maintain a pharmacy technician registration with your State Board of Pharmacy.
• Ability to perform in an office-based or remote setting that requires sitting at a desk 90% of the time.
• Ability to work Monday through Friday from 9am until 5:30pm.

Technical Stack

• Multiple pharmacy software systems.

Team & Environment

You will be part of the Patient Care Center of Excellence.

Benefits & Compensation

• Medical, dental, and vision coverage effective the 1st of the month following hire.
• Flexible spending account.
• Company-paid life insurance.
• Company-paid short-term disability.
• Voluntary benefits.
• 401(k).
• Paid Time Off.
• Paid holidays.

Work Mode

This is a hybrid role with remote work flexibility.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or other legally protected classification.