Chronic Care Staffing (CCS), part of Classet, seeks a dedicated Remote Care Coordinator (CMA) to join our chronic care management team. In this fully remote role, you will support patients managing chronic conditions by providing care coordination, health coaching, and remote patient monitoring services.

What You'll Do

Conduct monthly Chronic Care Management (CCM) outreach calls and patient enrollments
Perform health risk assessments and support care planning for chronic condition management
Assist with Remote Patient Monitoring (RPM) and transitional care follow-up
Communicate effectively with physicians, care teams, patients, and family members
Support medication adherence, symptom tracking, and self-management education
Collaborate with internal staff to ensure coordinated, patient-centered care
Connect patients with appropriate community and support resources
Maintain accurate documentation and meet required call volume standards in EHR systems
Ensure all interactions align with CCS guidelines and quality expectations

What We're Looking For

Active, unencumbered CMA or RMA certification
Current Basic Life Support (BLS) certification
High proficiency in EHR systems and virtual documentation workflows
Recent experience in a clinical or CCM care coordination setting
Strong ability to work independently in a remote environment
Excellent verbal and written communication skills
Strong clinical reasoning, problem-solving, and critical thinking abilities
Ability to organize and manage workload effectively in a distraction-free home office

Nice to Have

Experience in care coordination, chronic care management, transitional care, or remote monitoring
Familiarity with community resource navigation and patient support services
Experience providing education on chronic conditions and medication adherence
Background in quality measures, reporting, or CMS compliance
Demonstrated ability to thrive in a fast-paced remote healthcare environment
Additional coursework or certifications related to care or case management