BrainRocket is hiring a Relocation Specialist

About the Role

Role details below.

Responsibilities

• Manage end-to-end relocation for international employees joining BrainRocket, ensuring a smooth, professional, and timely experience.
• Oversee visa, work permit, and residence permit processes in Portugal, working closely with trusted immigration partners.
• Ensure all relocations follow BrainRocket’s internal policies, timelines, and compliance requirements with Portuguese regulations.
• Act as the primary contact for relocating employees and their families before, during, and after arrival.
• Support newcomers with essential onboarding steps such as NIF, Social Security, bank account setup, health registration, and other mandatory documentation.
• Manage and maintain relationships with relocation vendors, real estate agencies, immigration lawyers, travel providers, and accommodation partners.
• Negotiate competitive rates and monitor service quality to ensure BrainRocket receives consistent, high-quality support.
• Maintain and enhance BrainRocket’s relocation policies, ensuring clarity, scalability, and cost-efficiency.
• Collaborate with HR and Talent Acquisition to align relocation processes with hiring priorities and onboarding schedules.
• Work closely with HR, TA, Finance, Office Management, Admin, and Legal Teams in Portugal and Cyprus.
• Suggest improvements to workflows and internal tools as BrainRocket continues to scale its international workforce.
• Manage relocation budgets, monitor expenses, and ensure cost transparency.
• Track relocation cases in internal systems and prepare periodic reports on relocation volumes, timelines, and costs.

Requirements

• 2+ years of hands-on experience relocating employees to Portugal from different countries.
• Proven experience managing full-cycle relocation for international employees.
• Strong knowledge of Portuguese immigration, work permit, and residence permit processes.
• Experience working with external partners such as relocation agencies, real estate agents, and immigration lawyers.
• Excellent organizational and project management skills, with the ability to handle multiple relocations simultaneously.
• Strong communication skills and a people-oriented approach.
• Problem-solving mindset and high attention to detail.
• Ability to work independently in a fast-paced, growing environment.

Benefits

• Learning and development opportunities and interesting, challenging tasks.
• Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members).
• Opportunity to develop language skills, with partial compensation for the cost of English and Portuguese language classes (for localization purposes).
• Partial compensation for tennis and padel lessons.
• Urban Sport membership benefit (the most diverse sports and wellness offering in Europe, with more than 50+ activities).
• Private medical coverage, including inpatient, outpatient, dental care, annual check-ups, and maternity support.
• Time for proper rest, with 24 non-business days per year and an additional 6 paid sick days.
• Transport compensation - 200 euros net per month.
• Competitive remu

Work Arrangement

Remote (City/Region)