Air Canada is hiring a Release Train Lead (RTL/RTE) to provide servant leadership and ensure delivery of key strategic initiatives within our IT branch. You will coordinate between multiple vendors, systems teams, and products while aligning with overall IT strategic objectives.
What You'll Do
- Partner with delivery managers, architects, product owners, technology partners, subject matter experts, and scrum teams to monitor, track and provide oversight on the project.
- Facilitate the Product Implement planning events and establish the calendars for Iterations and Program Increments.
- Assist in decision making by facilitating feature estimations by teams and publish for planning, visibility and transparency.
- Help manage risks and dependencies and appropriately escalate and track impediments, scope, prioritization, and delivery status.
- Ensure new work is appropriately sized, prioritized and added to the backlog for prioritization and estimating. Ensures coordination of routines, processes, metrics and reporting, that support planning and delivery efforts.
- Partner with business users and drive development and provision of training, resolve questions, assess user needs and recommend changes.
- Ensure that all scheduling, and coordination processes (deliverables, resources, stakeholders, risks) run smoothly, as well as managing conflicts between projects, making trade-offs between competing requests and evaluating resources.
- Facilitate ART processes and ceremonies, including Release Planning, Sprint Planning, Sprint Reviews, and Retrospectives.
- Manage and optimize the flow of value through the ART, identifying and removing impediments to progress.
- Ensure effective coordination and communication across ART stakeholders, including teams, Scrum Masters, Product Owners, Delivery Managers and Product Management.
- Collaborate with Product Management and other stakeholders to prioritize and plan Program Increment (PI) objectives and features.
- Monitor program execution and progress, track performance metrics, and identify risks and issues to escalate as necessary.
- Help Air Canada identify and on-board the appropriate blend of resources to meet the program needs and requirements.
- May interact with vendors, external industry participants, and regulatory agencies.
What We're Looking For
- A relevant University degree/technical certification, and/or relevant experience commensurate to the role.
- 5 plus years of overall experience in IT, 5 or more years of experience working as Scrum Master, delivery lead or release train engineer.
- Certifications in Agile required (CSM).
- Strong understanding of Agile principles, values, and practices, with experience working in a SAFe environment.
- Experience with Agile and DevOps tools and processes, including JIRA, Confluence, and continuous integration and delivery pipelines.
- Proven ability to facilitate meetings and ceremonies, manage conflict, and negotiate outcomes.
- Demonstrated leadership and coaching skills, with the ability to motivate and inspire teams to achieve goals and objectives.
- Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions.
- Demonstrates openness and willingness to adapt to different and new ways of doing things.
- Takes responsibility for the results and actively participates in the future direction of the organization.
- Ability to work cooperatively with others on a team, and to establish and maintain effective business relationships.
- Demonstrate punctuality and dependability to support overall team success in a fast-paced environment.
Nice to Have
- SAFe and CSP certification an asset.
- Experience working in Data & Analytics projects.
Technical Stack
- JIRA
- Confluence
- Continuous integration and delivery pipelines
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.




