United Kingdom - Southampton Hybrid Employment

NICE is hiring a Release Manager

About the Role

This role is responsible for overseeing the planning, coordination, and execution of software releases across multiple environments, ensuring alignment with business goals and technical requirements.

Responsibilities

  • Manage end-to-end release cycles for software products
  • Coordinate with engineering, QA, and operations teams during release windows
  • Develop and maintain release schedules and timelines
  • Track release progress and communicate updates to stakeholders
  • Identify and resolve release blockers in a timely manner
  • Ensure all release documentation is accurate and up to date
  • Enforce compliance with internal release policies and standards
  • Facilitate release readiness reviews and go/no-go decisions
  • Oversee deployment activities across staging and production environments
  • Troubleshoot deployment issues in collaboration with technical teams
  • Maintain version control and configuration management practices
  • Implement automation tools to streamline release processes
  • Monitor post-release performance and stability
  • Gather feedback to improve future release workflows
  • Support audit and compliance requirements related to software delivery
  • Manage rollback procedures when necessary
  • Ensure environment availability for scheduled releases
  • Work with product teams to align release timing with feature delivery
  • Maintain release dashboards and reporting metrics
  • Promote continuous improvement in release management practices
  • Coordinate emergency patch deployments when required
  • Ensure security and access controls are followed during releases
  • Standardize release procedures across teams
  • Mentor team members on release best practices
  • Stay current with industry trends in software delivery

Compensation

Competitive salary based on experience

Work Arrangement

Hybrid work model available

Team

Part of the software delivery and operations team

Why This Role Matters

This position plays a critical role in ensuring that software updates are delivered reliably and efficiently, directly impacting customer satisfaction and system stability.

What You’ll Bring

A proactive approach to problem-solving, strong collaboration skills, and a commitment to operational excellence in software delivery.

Growth Opportunities

Opportunities to lead process improvements, mentor junior staff, and contribute to strategic initiatives in release automation and scalability.

Visa sponsorship may be available for qualified candidates

About company
NICE
NICE Ltd. software products are used by 25,000+ global businesses to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Known as an innovation powerhouse that excels in AI, cloud and digital.
All jobs at NICE Visit website
Job Details
Department Engineering, Release Management
Category other
Posted 20 days ago