As a Relationship Manager in Southampton, you will lead a portfolio of small and medium-sized enterprise (SME) clients, focusing on building lasting, trust-based relationships. Your primary responsibility will be understanding each client’s unique business objectives and financial requirements, then guiding them toward appropriate banking and lending solutions.
Key Responsibilities
- Manage and grow a portfolio of SME customers by identifying opportunities to support their growth through Allica Bank’s products and services.
- Originate and structure lending proposals, from initial inquiry to final approval, including preparing detailed credit applications aligned with internal policies.
- Drive local business development by contributing to regional targets and actively managing personal performance goals.
- Deliver a consistently high standard of service to clients, prospects, and professional advisors, enhancing the bank’s reputation in the local market.
- Collaborate with internal teams to ensure a smooth, professional client experience across all touchpoints.
- Demonstrate strong adherence to compliance standards, operational procedures, and risk management protocols.
- Support and reflect the organization’s core values, contributing positively to workplace culture and team morale.
Qualifications and Experience
You should bring a proven background in SME banking, with particular expertise in commercial lending and financial analysis. The ideal candidate has a history of delivering exceptional client service, developing referral networks, and generating new business while maintaining sound credit discipline.
Strong communication and interpersonal abilities are essential, along with a self-motivated approach and entrepreneurial mindset. You must be skilled in reviewing financial statements, structuring lending solutions, and working effectively with both clients and internal stakeholders.
Work Environment and Benefits
This role operates under a hybrid working model, with flexibility available to support work-life balance. The organization supports employee wellbeing through family-friendly policies, including enhanced maternity and paternity leave, as well as private health coverage, life assurance, pension contributions, and a discretionary bonus scheme.
Onboarding includes comprehensive training and ongoing professional development. Regular social events foster team engagement, and the culture emphasizes inclusion, openness, and personal authenticity in the workplace.
