Requirements
- 4 to 6 years of experience in customer-facing, technical, or sales support positions
- 2 to 4 years of experience working directly with sales partners
- Demonstrated commitment to delivering high-quality customer service
- Proven ability to identify and resolve problems efficiently
- High level of accuracy and focus on small details
- Proficiency with computer applications and digital tools
- Capable of managing responsibilities independently while also collaborating within teams
- Superior communication skills, both written and spoken
Nice to Have
- Bachelor's degree in any field preferred
- Experience analyzing data reports to improve operational efficiency is advantageous
- Familiarity with the solar energy or construction sector is beneficial
- Fluency in Spanish is considered a bonus
Benefits
- Unlimited paid time off
- Comprehensive medical, dental, and vision insurance
- Paid leave for new parents
- Retirement savings plans
Required
- Minimum 4-6 years of experience in a customer, tech, or sales support role
- Minimum 2-4 year experience in a sales-partner-facing role
- Customer service mindset
- Problem solver
- Attention to detail
- Strong computer skills
- Ability to work independently as well as in a team
- Excellent communicator, both written and verbal
Preferred
- BS/BA Preferred
- Preferred experience with interpreting data reports to streamline workflows
- Knowledge of the construction or solar industry preferred
- Spanish speaker is a plus
Benefits
- unlimited PTO
- medical, dental, and vision coverage
- paid parental leave
- retirement plans
Other
Willingness to travel in region up to 50%
