Responsibilities
- HCP Contracting and Grants Management: After getting system generated requests, develop contract for HCPs using given templates. Communicate with the HCP regarding contracts, obtain signatures, answer questions.
- Effectively communicates requests for required information (e.g., missing information, clarification of information, documentation)
- Provide updates to team management on status of work, and issues addressed.
- Ensure work delivered is of good quality.
- Adherence to various policies (i.e. confidentiality, sensitive communication, intellectual property)
- Responds to client requests for customized reports.
- Reformats incoming files using Access, Excel, etc. to maintain information in IQVIA usable form.
- Maintains the integrity and quality of the files.
- Follows IQVIA quality standards in completing and verifying.
- Reviews the client requirements with the Client Service Reps to ensure clarity on each request.
- Identify data errors.
- Advises Client Service Reps in creating custom deliverables.
- Analyzes errors and recovery methods for maintaining the files.
Requirements
- Proficiency in MS-Office, Word, Excel, and Outlook
- Strong PC technical skills in using Excel and Access.
- Good organizational skills and ability to meet deadlines working within a time sensitive environment
- Ability to carry out some analysis and information gathering to resolve problems on routine matters.
- Detail oriented and the ability to handle multiple priorities while meeting strict deadlines.
- Excellent communication and interpersonal skills, with the ability to build strong relationships internally and work within a team environment
- Bachelor’s degree or equivalent in LifeScience is mandatory.
Nice to Have
- Background in Pharmaceutical compliance
- Contracts Management or Reports Analyst experience
- 5 years or more related work experience.
Additional Information
- Experience with pharmaceutical compliance regulations is helpful but not required.
- Experience with legal contract concepts is helpful.
- IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other 'protected status'.
- IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
- At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
